Hiring

The Importance of Gender Inclusion with Emma Kraft – [Best of The Tim Faller Show]

We welcome guest Emma Kraft to the show to discuss the struggles of bridging the gap in a male-dominated field as both a woman and a daughter.  

Emma Kraft is the President of Kraft Custom Construction, Inc., located in Salem, Oregon.  The company was started by Emma’s father, Robert Kraft, in 1982. In 2001, he made a conscious decision to down-size the company and focus on completing fewer, higher revenue-producing projects. Kraft is a design/build company that does remodeling, additions, and historic restoration work. 

Tim, Steve, and Emma talk more about:

  • Biases against women in construction
  • Some of the challenges exclusive to women
  • How others can help bridge this gap
  • And more…

Family Matters Part 2: Firing Family! with Craig Deimler – [The Tim Faller Show] S5 E12

Continuing last week’s episode, Join Tim, Greg, and Craig Deimler as they delve into the sensitive topic of firing family members. Learn about the common reasons why letting go of a relative may become necessary and discover invaluable tips from Craig on how to evaluate their performance impartially. Craig also gives advice on how to keep work-related issues from spilling into your personal life so that you can maintain healthy boundaries.

Craig Deimler is a Remodelers Advantage Roundtables Facilitator and salesperson for ALCO Products. Craig has been working in the industry since he was 12. He worked at my father’s company (located in Pennsylvania) first as a laborer, then carpenter and lead carpenter. In 1994, Craig joined the company full-time and headed the sales and design side of the company. I assumed the role of president and CEO in 2008. Shortly after this, Craig started facilitating Remodelers Advantage after being a member for many years before that. In 2019, he decided it was time to close the company and move on to something that was not full-scale design/build.

Craig, Tim, and Greg talk more about:

  • Ramifications for firing a family member.
  • Reasons for dismissing a family member.
  • And more…

Family Matters Part 1: Hiring Family – [The Tim Faller Show] S5 E11

Family members can sometimes bring valuable skills to a company that can help improve it. However, in some cases, it can be seen as favoritism by the owner (usually a parent), who tries to get their son, daughter, or spouse to take on a role without having the necessary skills or qualifications. While hiring family members can be a successful strategy for building a profitable business, it is important for business owners to ensure that their family members have the skills and the support of other employees. In today’s episode, Craig Deimler will share his experiences running a family business and provide some advice on making such hires successful.

Craig Deimler is a Remodelers Advantage Roundtables Facilitator and salesperson for ALCO Products. Craig has been working in the industry since he was 12. He worked at my father’s company (located in Pennsylvania) first as a laborer, then carpenter and lead carpenter. In 1994, Craig joined the company full-time and headed the sales and design side of the company. I assumed the role of president and CEO in 2008. Shortly after this, Craig started facilitating Remodelers Advantage after being a member for many years before that. In 2019, he decided it was time to close the company and move on to something that was not full-scale design/build.

Craig, Tim, and Greg talk more about:

  • Separation of work and family life
  • How can family employees impact the morale of other employees?
  • What should a business owner do if they want to hire family members?
  • And more…

Onboarding a New Team Member with Geoff Clark – [The Tim Faller Show] S5 E10

On today’s episode of the Tim Faller Show, Geoff Clark will join us to talk about the topic of onboarding new hires. He will share the story of how he and the team at Mac Renovations decided to improve their old hiring process and will walk us through the new onboarding process they have implemented. The episode will also cover the benefits of their new approach and how it has positively impacted their new hires.

Geoff Clark is the Production Manager at Mac Renovations located in Victoria, British Columbia, Canada. He has been with Mac Renovations for almost two years, and in the production manager role for a year and a half. An accomplishment he is proud of is successfully making the transition from field to office. A piece of that success was the onboarding that Geoff was put through for the position.

Geoff, Tim, and Steve talk more about:

  • How the onboarding process changes for each position
  • And more…

How to Build Morale and Culture During a Transition with Jason Willet – [Best of The Tim Faller Show]

On a recent episode of The Tim Faller Show, Jason Willet, a partner and now vice president at Willet Construction, shared his experience on how he kept his team engaged during a company transition that ultimately led to growth for the company.

Willet Construction faced a challenging transition, but instead of letting it bring the team down, they came up with a creative solution called “Vision Day.” The main goal of this event was to get everyone on the same page regarding the transition’s how, what, when, where, and why.

Through this event, Willet Construction not only brought their team closer together, but they also raised morale and reinforced their company’s culture. By involving the team in the decision-making process and soliciting their opinions, the team felt valued and empowered.

Jason, Tim, and Steve delved deeper into the strategies that Willet Construction used to make Vision Day a success. They discussed the importance of creating a well-planned agenda, prioritizing goals, and utilizing team opinions.

As a partner at Willet Construction, Jason’s role involves estimating and design, as well as being an exterior consultant. With his experience and insights, he offers valuable advice on how to keep a team engaged and motivated during challenging times.

Overall, this episode offers practical advice and real-life examples of how to create a positive company culture and navigate challenging transitions. It’s a must-listen for anyone who wants to build a successful team and grow their company.

The Art of Teaching with Paul Cardis – [The Tim Faller Show] S4 E20

Today on the Tim Faller Show, Paul Cardis of ON3, joins the show to discuss the enormous challenge of proper staffing in the remodeling industry and how proper education, teaching, and coaching can expand the pool of qualified employees and help you retain current ones. Paul states that one of the most effective methods of “training” is to combine digital learning with live mentorship.AI technology allows for this by allowing for the creation of customized learning paths for individual employees.

Paul Cardis is the co-founder and acting CEO of ON3 in Madison, WI. Paul came up with the idea for On3 following the sale of his previous company Avid Ratings. His goal was to solve a pervasive problem within the industry – creating a mobile, AI-based source of truth for construction knowledge serving builders, remodelers, and trade contractors.

Paul, Tim, and Steve talk more about…

  • Fixing the staffing challenges with training and coaching
  • Using a combination of AI with personal mentorship for the most effective training, teaching, and coaching
  • How to apply learning science to training and coaching
  • And more…

Building Teamwork with Trades with Daniel Carrero – [Best of The Tim Faller Show]

Do you struggle to maintain relationships with subcontractors and experience your projects not being handled with urgency or priority? If so, you haven’t built a team, you have built a contact list.  

Guest Daniel Carrero joins Tim and Steve to talk about how he has built a solid team with little turnover and kept tradesmen that have been with him for over 15 years.

Daniel Carrero, President of House to Home Solutions in Rockville, Maryland, has been able to build a Sub-Contractor Team that prioritizes his jobs over any other contractor. 

He shares his tips and tricks to how he has made a team that has stuck with him for years and are willing to take care of service issues without question.

Tim, Steve and Daniel talk more about:

  • Building relationships with subcontractors and trades. 
  • How to stand out to subcontractors
  • Getting trades engaged
  • Prioritizing trades and subcontractors
  • And more…

How To Hire And Keep Great People With Mitch Gray – [The Tim Faller Show] S4 E10

Mitch Gray joins the show to discuss hiring and keeping great people.  He talks about the importance of understanding interpersonal relationships and getting intentional about finding people with passion, as passion feels energy.  Understanding that everyone wants to feel valued, empowered, and a part of something larger than themselves, no matter what level of employee.  This is core to the successful hiring and retention of great employees.

Mitch Gray is the founder of Mitch Gray Media, author of HOW TO HIRE AND KEEP GREAT PEOPLE, and host of The Mitch Gray Show. After spending over two decades leading teams as a business owner, manager, pastor, non-profit founder, and community organizer, Mitch developed a strong passion for leaders and employees. Mitch’s mission is to empower teams to perform and individuals to pursue their passion.

Mitch, Tim, and Steve discuss

  • The challenges of recruiting the right employees
  • How to convey passion to all levels of employees
  • Tips to do a better job of hiring
  • And more…

Click here to listen.

Active Listening in the Job Interview with Christine Miles – [Best of The Tim Faller Show]

In the interview process, actively listening is key. But how? And how do we change if we “really need someone”? Then, of course, there are all the other times that when we look back at a difficult situation, whether a client or an employee, we see all the signs of the challenge were there, but we did not listen. Guest Christine Miles is here to share some insight and answers on how to avoid that situation.

Christine Miles is the author of What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell, a professional keynote speaker, consultant, executive coach, thought leader, entrepreneur, and radio show host.  She is the founder and CEO of EQuipt.  Additional information on her may be obtained here. 

Tim, Steve, and Christine talk more about:

  • The importance of learning to listen
  • Other situations we can benefit from actively listening
  • And more…

Hindsight is 2020 with Tim Faller and Steve Wheeler- [Best of The Tim Faller Show]

If you’ve ever wondered what you’d do differently when starting your remodeling business if you only knew then what you know now, you’re not alone. 

Tim and Steve do, too. 

In this episode, the guys talk about what they’ve learned in their time at Remodelers Advantage and from their podcast guests that they wish they knew when they were running their own businesses.

They each identified the five biggest takeaways that make remodeling businesses stronger, more profitable, and built for growth. Learn what they think is important and why, including:

  • The power of job descriptions
  • Being financially transparent
  • Protecting profit through data
  • Making business decisions based on numbers, not feelings
  • Learning to sell, not just take orders
  • Getting to a zero punch list
  • And more …