Experience is one of the best teachers — and today’s guest has the kind of experience that will make your production processes work better in every way. His success in the remodeling industry didn’t come easily, he adapted and changed how he and his company worked to make it happen.
In this episode, Paul Winans, CR, talks to Tim and Steve about his years in the remodeling business, what he’s learned, and how to look at production as a company-focused activity.
Paul runs Winans Consulting, in Ashland, OR. He ran a highly successful remodeling business with his wife, Nina, for 29 years before they sold it in 2007. Their systems-oriented approach, with manuals for every position which were used as part of a continuous training program, contributed greatly to the company’s success and their ability to be away from the day-to-day running of the business for cumulatively up to four months each year! Paul was a Roundtables member, is a facilitator, a consultant, and contributor to Remodeling.hw.net.
The production department is what allows your company to shine, says Paul. The biggest thing Paul did in his company was getting real about estimating for his employees’ capabilities in the real world — and respecting that. He also realized the production department was only as good as the package they were given at the handoff. He talks about how to get that process in place, and other ways to improve your business and yourself, including:
- Understanding that all the money is made before a project starts
- Why upfront work allows production to produce
- Getting real with proposals
- Relating to your competition
- Running an effective and fun trade breakfast
- Setting expectations
- Making promises and keeping them
- How to bring your mission statement and core values to life
- Running your team meetings by not running them
- Soliciting suggestions from your team
- Creating bonds between departments
- What employee longevity can tell you about your company
- And more …
Including why not the owner of the company should only visit a job site with a production manager — and why.
Paul’s book, The Remodeling LIfe: From Laggard to Leader, is coming soon on Amazon, and is filled with stories about how business should work for you, not you working for the business.