Management

Ep.155: The Games People Play with Jeff Neal

One of the most important topics in our industry is the labor situation. A corollary is once we have good staff how do we keep them? There are many answers to that question but the one that pops up more frequently than others is to have a great culture.

One thing is for sure you have to care about the people that work for you and let them know that in every way you can. Another component seems to be – have some fun.

Back in Episode 5, our guest, Brad Yetman, referred to what we have come to call “mini games” or different ways we can motivate and engage with our team members to keep them interested and on board.

In this episode we look at things from a slightly different perspective with guest, Jeff Neal from Ozarks Remodeling and Design in Springfield, MO. Jeff joined Ozarks in August of 2020 to take over managing the production side of the business and has been able to grow the production staff to double the size, allowing them to reduce their backlog and serve their customers sooner.

Tim, Steve and Jeff talk more about:

  • Background and description of Ozark Remodeling (size, types of work, etc.)
  • The Definition of a “mini game.”
  • Where the concept come from and the motivation behind offering them to the team.
  • An example of a game that has been used to “fix” a problem.
  • And more…

Ep.154: The Locus of Control with Jef Forward

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support.

The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control in his remodeling business. 

Jef is the founder and co-owner, with his wife, Monica, of Forward Design Build Remodel in Ann Arbor, Michigan. Over 23 years, the company has grown to a team of 30+ engaged, positive, and supportive employees, and their path towards continued success is heavily focused on team and leadership building.

Tim, Steve and Jef talk more about:

  • Background and overview of The Locus of Control
  • The five dysfunctions of a team
  • Building a trustworthy team
  • Reaching goals
  • And more…

Let Us Turn Your Project Manager into a Superhero!

Project Management Intensive

This course combines in-person instruction, interactive exercises, and Roundtables elements such as individual focus time and formulating commitments in a group of non-competing remodeling companies.

This two-day program focuses on two of the most critical aspects of managing a project – hitting the agreed-upon budget and working with and managing the team effectively.

NEW DATES ADDED: November 4-5, 2021

[ More Information + Registration ]

Ep.152: Building Teamwork with Trades with Daniel Carrero

Do you struggle to maintain relationships with subcontractors and experience your projects not being handled with urgency or priority? If so, you haven’t built a team, you have built a contact list.  

Guest Daniel Carrero joins Tim and Steve to talk about how he has built a solid team with little turnover and kept tradesmen that have been with him for over 15 years.

Daniel Carrero, President of House to Home Solutions in Rockville, Maryland, has been able to build a Sub-Contractor Team that prioritizes his jobs over any other contractor. 

He shares his tips and tricks to how he has made a team that has stuck with him for years and are willing to take care of service issues without question.

Tim, Steve and Daniel talk more about:

  • Building relationships with subcontractors and trades. 
  • How to stand out to subcontractors
  • Getting trades engaged
  • Prioritizing trades and subcontractors
  • And more…

These are the Types of Topics Being Discussed at Summit in September... Don't Miss it!

Tim Faller will be leading the Production Track at the Annual Remodelers Summit on September 22, 2021 in Phoenix, AZ. 4-5 topics, guest presenters, relevant keynotes and we’ve even thrown in a few golf events to wrap up the week. If you are looking to improve your production department and head into 2022 ready to roll, this is the perfect event for you and your key managers.
Click Here for more information and Registration.

Ep.151: Building a Great Handyman Service with Charlie Schloegel

Handyman services are no stranger to the field of design and build, but very few of these companies are able to successfully incorporate a handyman team into their business.  

Schloegel Design Remodel saw a need for a handyman department and since its creation, it now has eleven team members all dedicated to handyman services. 

Guest Charlie Schloegel attributes the success of his handyman department to efficient scheduling, time management and the team’s willingness to be flexible.

In this episode, learn how a separate handyman department can create a hardworking team that turns what was once deferred maintenance, into revenue.

Tim, Steve and Charlie talk more about:

  • The differences between design build and handyman services
  • Using handyman services alongside remodeling
  • Why offering these services can create better relationships with customers
  • And more…

Have a Topic or Idea for an Episode of the Tim Faller Show?

Many of our topic ideas come from our loyal listeners and associates in the field. If you have a topic idea, or even a question or issue you need help with, contact Tim today and we will take a look. If we use your idea or topic we will be sure to give you a shout out and link to your website! Click to E-mail Tim

Ep.150: Building a Team, Not a Family with Jef Forward

While having a family-like culture is a well intended premise, it is oftentimes impractical.

Companies may notice that one or two employees are intolerant of the family-like culture in place, and leave the “family” dysfunctional. 

Creating an environment where there is a structure that resembles a team, rather than a family, is a way to avoid intolerance, and grow as a company.  In this episode, guest Jef Forward describes how he was able to achieve a team-like culture in his business, and why it has been successful.

Jef has a Masters Degree in Architecture from the University of Michigan and started Forward Design Build in 1997, focusing on a design and build method to ensure successful projects. He defines a successful project as a happy homeowner with a beautiful, functional home completed with-in ‘stated’ expectations of cost, service and schedule from the beginning of design to the end of construction.

Tim, Steve and Jef talk more about:

  • The “locus of control” 
  • How to address and correct the path of someone who is trending sideways
  • How to efficiently communicate with different team members
  • And more…

Get on the Waitlist for the 2021 Remodelers Summit in Phoenix

We are very excited to announce that after more than a year of virtual conferences and canceled events, we are holding the Annual 2021 Remodelers Summit LIVE and In-person at the luxurious Arizona Grand Resort & Spa, in Phoenix, Arizona, on September 22, 2021. We will launch registration on May 19, 2021, but if you’d like to join our waitlist, we will guarantee you a spot at this event and offer you the lowest pre-sale special pricing of $500 off the standard registration fee. So, sign up today!

Ep.149: The Power of Peers with Victoria Downing

Many business owners and certainly production managers feel alone in their business at times, and want and or need some kind of external input.  So, where do they turn?

Trade associations provide some input but are typically limited to whatever the “topic of the evening” is.  Remodelers Advantage President, Victoria Downing, saw this issue and took action through the creation of the Remodelers Advantage Roundtables Programs. 

Through the roundtables, members share support and guidance to ultimately help business owners earn more, and work less.

In addition to being the president of Remodelers Advantage, Victoria is the co-host of PowerTips Unscripted, a podcast dedicated to helping remodelers build a strong, profitable company.  She is an award-winning author and speaker and brings over 30 years of expertise in the remodeling industry to share how crucial peer groups are in order to successfully grow your business.

Tim, Steve and Victoria talk more about:

  • What it really means to be in the remodeling industry
  • The importance of receiving feedback
  • How to actually utilize feedback
  • And more…

Peer-Power for your Production Team

Developed and led by Senior Consultant and “Production Guru”, Tim Faller, this special Roundtables™ Program for Production Managers focuses on all aspects of production management.

We are currently forming the sixth group of production management professionals from some of the best remodelers in the U.S. and Canada. If you are interested in learning more, contact Tim Faller or visit our website

Ep.148: How to Build Morale and Culture During a Transition with Jason Willet

Keeping your team engaged throughout the process of a transition is an opportunity to grow as a company.

Willet Construction did this through an event called “Vision Day” where the goal was to get everyone to understand the how, what, when, where, and why of the transition.  The event brought their team closer together, raised morale and reinforced the culture of their company.

Guest Jason Willet shares how providing an event such as Vision Day can truly help a company  have better success transitioning their business if the whole team knows what the goal is and can assist in getting there.  Jason became an official partner of Willet Construction in 2019 and is now the Vice President after his father transitioned the business to him.  He assists in estimating and design in addition to being an exterior consultant.

Tim, Steve and Jason talk more about:

  • How to create an agenda during a transition
  • Utilizing team opinions
  • Prioritizing goals
  • And more…

Three Production-focused Masterclasses Coming up

Project Manager Intensive:  June 10 – 11, 2021
Let us turn your Production Manager into a Super Hero!

The Art of Estimating:  August 18-19, 2021
You will find a gold mine of information in this Masterclass, led by Tim Faller.

Production Team Training with Tim Faller: Starts September 13, 2021
Get Your Entire Production Team Focused on Profit!

Ep.147: How to Engage Your Staff to Help Train Each Other with Ned Trimming

Training, training, training!  

Business owners, production managers and general managers often get caught in a position wondering how to do it all. 

So, we turned to a former guest and a member of our production manager roundtables, Ned Trimming, to share his efficient training process, which involves both current and new employees.

Ned Trimming is the Production Manager at Crescent Builds located in Seattle, WA.  Ned and his team at Crescent are dedicated to building high-quality spaces for people to live and work in, while also creating an employee review process that continues to morph into new areas of training.

Tim, Steve and Ned talk more about:

  • Active cross-training
  • Training opportunities within a company
  • Establishing lateral service goals
  • And more…

We Have a New Production Manager Roundtables Group Forming Now!

Do you want your Production Manager to learn from the best?

Remodelers Advantage is adding a new Production Managers Roundtables Group to our roster of 5 successful, thriving groups. If you are interested in learning more, click here to visit our website.

Ep.146: Diversity in Trades with David Jacobs

As the remodeling and custom building industries struggle to find young, talented, hard-working talent to hire, business owners often miss out by not looking toward opportunities for minority hiring.

Expanding the search for talent in otherwise overlooked groups of people can open up an entirely new group of prospects. Guest David Jacobs of Jobs for Delaware Graduates shares how he provides students with a post-secondary plan while encouraging students to enter fields of trades.

David has spent the past seven years as a classroom teacher with the mission to enable students to achieve academic, career, personal and social success.  With over 15 years of experience working with youth, David discusses the challenges that he sees in inner-city students who may lack motivation and a vision for their future. 

Through the Jobs for Delaware Graduates program, he is able to provide students with the knowledge and benefits of choosing a career in the field of trades.

Tim, Steve and David talk more about:

  • The current lack of diversity in the trades
  • Expanding the search for trades
  • Possible ways to increase awareness and diversity in the field of trades
  • And more…

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Ep.144: Moving From Tract Building to Custom Renovations with Scott Fridrych

Bridging the gap between new home construction and remodeling can seem pretty intense. There can be a lot of bias from each side about which is better or quite frankly, which is easier. 

Hearing the perspective of someone who has had experience from both sides can help both new home builders and remodelers understand the benefits of each, and in this episode, guest Scott Fridrych does just that.

Scott has spent two years as the project manager at Liv Companies, and was brought on to lighten the workload between the owner and supervisor, allowing them to focus on building the company. 

Scott has a BA in construction management from Ferris State University and brings over 20 years of experience in residential construction to this episode to talk about the transition from new home building to remodeling.

Tim, Steve and Scott talk more about:

  • What it’s like going from a production builder to custom remodeling
  • Why a production builder might make that transition
  • More about Liv Companies
  • And more…

Are you and your team struggling with estimating?

Unable to Win Contracts? Or, Getting the work, but not making a profit?

Whether you are an owner that handles the estimates or the estimator for a company, you will find a gold mine of information in the Art of Estimating Masterclass, led by Tim Faller, on April 13th & 14th. 

[Click Here for More Information + Registration]

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