Management

Ep.172: Pull Planning for Smooth Production with Jack Miller – Part 1

In this episode, Host Tim Faller shares a process called Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects.  Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.

Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition.  He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School. 

Tim, Steve and Jack talk more about:

  • What can cause schedules to fail
  • Organizing Pull Planning meetings
  • Identifying project milestones
  • And more…

Peer-Power for your Production Team!

Due to ongoing demand, we will be taking new members into our 7th Roundtables Group, specifically for Project Managers, in January 2022.

Developed and led by our Senior Consultant and “Production Guru,” Tim Faller, this special Roundtables™ Program focuses on all aspects of production management; People Management, Technology, Training & Development, Customer Service and more.

For more information about this great program, click here.

Ep.171: The Wonderful World of Job Descriptions with Jackie Shaw

The perception of job descriptions being tedious and sometimes unnecessary is a view that many of us fall victim to.  Host Tim Faller sees this all too often and even notices that it is something that typically falls through the cracks of a business.  Guest Jackie Shaw joins this episode to share the importance of job descriptions not only for the employee’s sake, but for the sake of the whole company.

In addition to being a long-standing Roundtables facilitator, Jackie is founder and principal consultant of Get Organized, whose mission is to increase the happiness in the world by helping business owners deal with accounting and administrative challenges. She is a nationally recognized presenter, consultant and QuickBooks Wizard.

Prior to founding Get Organized, Jackie was an HR Manager and Financial Controller in the corporate world. HR and employee relations are intricately intertwined with the financial success of companies so Jackie’s HR knowledge comes in handy on a regular basis. 

Tim, Steve and Jackie talk more about:

  • The purpose of job descriptions
  • Legal examples of job descriptions
  • Specifications based on a position
  • And more…

Remodelers Advantage Consultants Standing by to Help You...

We’re Here to Help

The mission of the R/A consulting team is to join you on your path to success; providing the coaching, resources, and assistance you need to develop and implement strategies that will get you to the next level.

Contact us today for information about how we can help

Ep.166: Taking the Client Experience to the Next Level (Part 2) with Jeremy Kelley

People mysteriously up and leave without giving notice, and we are stuck with the issue of keeping and retaining that “good help.” From a manager’s perspective all was going so well, but still, there is something going on in the employee’s head that causes them to leave. 

In almost all cases, getting more money somewhere else is the most common explanation.  Money is the prominent tangible item in the experience, so it is often used as the excuse. But what prompted them to even look someplace else? Why did the good relationship get to the point where someone was not wanting to stay?

In this two part series, we will be talking about how our personality and more importantly, the other person’s personality impact these relationships.  Tune in to part 2 to hear about the internal client, with the help of guest Jeremy Kelley.

Jeremy joined BACK Construction four years ago after running his own Residential Design/Build company for 11 years. Over the last year, his position has changed slightly from Production manager to Director of the Remodeling Division. 

Tim, Steve and Jeremy talk more about:

  • Being a better listener
  • Controlling your “natural style”
  • The critical ideas for any relationship
  • And more…

Whether you are listening in the truck on your way to your next client or at your desk during a lunch break, PowerTips Unscripted brings you your next big idea, success tip or even just a chance to hear from those that have achieved great success in the remodeling industry.

PowerTips Unscripted is available on Apple iTunes, Spotify, Stitcher and always on PowerTipsPodcast.com

Ep.165: Taking the Client Experience to the Next Level with Jeremy Kelley (Part 1)

People mysteriously up and leave without giving notice, and we are stuck with the issue of keeping and retaining that “good help.” From a manager’s perspective all was going so well, but still, there is something going on in the employee’s head that causes them to leave. 

In almost all cases, getting more money somewhere else is the most common explanation.  Money is the prominent tangible item in the experience, so it is often used as the excuse. But what prompted them to even look someplace else? Why did the good relationship get to the point where someone was not wanting to stay?

In these next two episodes, we will be talking about how our personality and more importantly, the other person’s personality impact these relationships. We will discuss the external client in the first episode, and the internal client in the second, with the help of guest Jeremy Kelley.

Jeremy joined BACK Construction four years ago after running his own Residential Design/Build company for 11 years. Over the last year, his position has changed slightly from Production manager to Director of the Remodeling Division. 

Tim, Steve and Jeremy talk more about:

  • Utilizing temperament tests
  • The importance of “listening well”
  • Working better together through understanding better
  • And more…

Let Us Turn Your Project Manager into a Superhero!

Remodelers Advantage presents a Masterclass course explicitly designed for Project Management personnel in the remodeling and custom-building industries.

This two-day program, held in-person at our office in Maryland, focuses on two of the most critical aspects of managing a project – hitting the agreed-upon budget and working with and managing the team effectively.

Industry and business experts Tim Faller, Victoria Downing, and Doug Howard will be facilitating this course.

Ep.163: Sales for Non-Sales People (Part 1) with Jeff Borovitz

Some see salespeople as shifty, crafty people that try to trick you into buying.  So, how do we take steps towards reducing that stigma?

In part one of this two-part series with guest Jeff Borovitz, listeners will learn about the general ideas as to why it is so important to embrace the field of sales, and some potential outcomes in the event that we don’t.   

Jeff is a franchise owner of Sandler Training and the Remodelers Advantage Sandler Sales Trainer. He has advised, trained and coached small and medium-sized companies as well as large enterprise companies on developing stronger sales teams, closing more sales and leading organizational change.

Tim, Steve and Jeff talk more about:

  • The DISC Factor
  • Sales and its role in remodeling
  • Putting this advice into practice
  • And more…

Speaking of Sales... We're Hiring!

This might be exactly the opportunity you have been hoping to find! Remodelers Advantage, the leading provider of peer groups, education, and consulting to the home remodeling industry, is looking for just the right candidate to join our extraordinary team as Sales Executive. Could that be you?

[ Click Here for More Information About the Available Position ]

Episode 162: The SPAR Process with Tim Faller

Employee review strikes fear into everyone’s hearts.

Something has to change in the process of developing and figuring out how much someone is worth to a company, as well as a number of other aspects in the employee review process.  This episode talks about a change in this process to ensure employee growth, and how to take the necessary steps towards seeing employee reviews through a different lens.  

Host turned guest, Tim Faller, is a senior consultant and the “Master of Production” for Remodelers Advantage. For the past 17 years, he has worked with hundreds of remodeling companies, large and small, to help improve profits by creating smooth, efficient production systems.

Tim and Steve talk more about:

  • The SPAR process
  • Focusing on employee growth
  • The need for training and developing production staff
  • And more…

Get Your Production Team Focused on Profit!

Keep your production team focused on profit with weekly team training, whether they are in the office or in the field on a phone, tablet or laptop.

This Masterclass, led by Tim Faller, is held every other week on Monday afternoons, and the next class starts on September 13, 2021.

[Click for More Info]

Ep.157: Going From the Frying Pan into the Fire with Charles Boucher

More and more companies are reaching that point in their development where they require a production manager. It is one of the toughest jobs out there, since it feels at times that their attention is needed from almost everyone. There are the trades, the employees, the client and of course, the boss.  

Companies have tried all kinds of ideas to fill this role, such as promoting a “Lead Carpenter” and are typically left without achieving what they had hoped for.  Guest Charles Boucher joins this episode to share his experience in his role as a production manager and where you can look to find a great one.

Charles is the Production Manager at Neals Design Remodel in Cincinnati, Ohio and with many years of experience in the manufacturing industry and hospitality management, he brings a new point of view about production management and its benefits in remodeling.

Tim, Steve and Charles talk more about:

  • Project Managers and Lead Carpenters
  • Where to begin the search for a great production manager
  • Industry related roles
  • And more…

Upcoming Production Masterclasses

R/A Masterclasses are rich, intense, interactive learning experiences with plenty of hands-on instruction; blended with information, advice and strategies from some of the most experienced instructors in the industry.

The following Masterclasses will be focused on Production and led by Tim Faller:

Ep.155: The Games People Play with Jeff Neal

One of the most important topics in our industry is the labor situation. A corollary is once we have good staff how do we keep them? There are many answers to that question but the one that pops up more frequently than others is to have a great culture.

One thing is for sure you have to care about the people that work for you and let them know that in every way you can. Another component seems to be – have some fun.

Back in Episode 5, our guest, Brad Yetman, referred to what we have come to call “mini games” or different ways we can motivate and engage with our team members to keep them interested and on board.

In this episode we look at things from a slightly different perspective with guest, Jeff Neal from Ozarks Remodeling and Design in Springfield, MO. Jeff joined Ozarks in August of 2020 to take over managing the production side of the business and has been able to grow the production staff to double the size, allowing them to reduce their backlog and serve their customers sooner.

Tim, Steve and Jeff talk more about:

  • Background and description of Ozark Remodeling (size, types of work, etc.)
  • The Definition of a “mini game.”
  • Where the concept come from and the motivation behind offering them to the team.
  • An example of a game that has been used to “fix” a problem.
  • And more…

Ep.154: The Locus of Control with Jef Forward

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support.

The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control in his remodeling business. 

Jef is the founder and co-owner, with his wife, Monica, of Forward Design Build Remodel in Ann Arbor, Michigan. Over 23 years, the company has grown to a team of 30+ engaged, positive, and supportive employees, and their path towards continued success is heavily focused on team and leadership building.

Tim, Steve and Jef talk more about:

  • Background and overview of The Locus of Control
  • The five dysfunctions of a team
  • Building a trustworthy team
  • Reaching goals
  • And more…

Let Us Turn Your Project Manager into a Superhero!

Project Management Intensive

This course combines in-person instruction, interactive exercises, and Roundtables elements such as individual focus time and formulating commitments in a group of non-competing remodeling companies.

This two-day program focuses on two of the most critical aspects of managing a project – hitting the agreed-upon budget and working with and managing the team effectively.

NEW DATES ADDED: November 4-5, 2021

[ More Information + Registration ]

Ep.152: Building Teamwork with Trades with Daniel Carrero

Do you struggle to maintain relationships with subcontractors and experience your projects not being handled with urgency or priority? If so, you haven’t built a team, you have built a contact list.  

Guest Daniel Carrero joins Tim and Steve to talk about how he has built a solid team with little turnover and kept tradesmen that have been with him for over 15 years.

Daniel Carrero, President of House to Home Solutions in Rockville, Maryland, has been able to build a Sub-Contractor Team that prioritizes his jobs over any other contractor. 

He shares his tips and tricks to how he has made a team that has stuck with him for years and are willing to take care of service issues without question.

Tim, Steve and Daniel talk more about:

  • Building relationships with subcontractors and trades. 
  • How to stand out to subcontractors
  • Getting trades engaged
  • Prioritizing trades and subcontractors
  • And more…

These are the Types of Topics Being Discussed at Summit in September... Don't Miss it!

Tim Faller will be leading the Production Track at the Annual Remodelers Summit on September 22, 2021 in Phoenix, AZ. 4-5 topics, guest presenters, relevant keynotes and we’ve even thrown in a few golf events to wrap up the week. If you are looking to improve your production department and head into 2022 ready to roll, this is the perfect event for you and your key managers.
Click Here for more information and Registration.

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