The Tim Faller Show

Ep.174: Women in Construction with Jessica Bishop-Smyser

Since the start of the Tim Faller Show, about 170 episodes ago, one of the goals has been to highlight the role of women in this industry.  Fast forward to today, we now have 5 dedicated, knowledgeable women in our production manager roundtable groups.  In this episode, guest Jessica Bishop-Smyser talks about her role and her journey in an otherwise male-dominated field, in hopes to inspire others. 

Jessica is the operations manager for Silent Rivers Design + Build located in Des Moines and Clive, Iowa. Silent Rivers is known for thinking outside the box, for setting or pushing standards not just in design, or attention to detail but to also be a catalyst for positive change in the industry of remodeling. They are led by a strong female leadership team and believe it is what a person brings to the table, not their gender.

Tim, Steve and Jessica talk more about:

  • Breaking down gender barriers
  • Challenges faced as a woman in a male oriented career
  • Overcoming stereotypes
  • And more…

Training For You & Your Entire Team

Whether you are on-site with us or attending one of our virtual courses, we are dedicated to bringing you fast-paced, in-depth education and training opportunities to further develop your industry knowledge.

We have several courses coming up in the next few months that are perfect for any successful remodeling business owner, or perhaps key staff and team members.

[ CLICK HERE FOR A LIST OF UPCOMING MASTERCLASSES ]

Ep.173: Pull Planning for Smooth Production with Jack Miller – Part 2 of 2

In the last installment of this two part series, Host Tim Faller goes in depth about Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects.  Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.

Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition.  He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School. 

Tim, Steve and Jack talk more about:

  • Defining milestones
  • Transitioning to Pull Planning
  • Pull Planning timelines
  • And more…

Get Inside Information from Tim Faller Every Month!

Don’t miss Tim’s stories from the road as he works one-on-one with some of the best remodelers in the US & Canada. Each month Tim shares tips, tactics and anecdotes from his consulting work, brings us up to speed on the home front in New England and gives us a few key announcements for the upcoming months, like where he will be appearing and speaking.

[ Click Here to Subscribe to “From the Field” with Tim Faller ]

Ep.172: Pull Planning for Smooth Production with Jack Miller – Part 1

In this episode, Host Tim Faller shares a process called Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects.  Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.

Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition.  He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School. 

Tim, Steve and Jack talk more about:

  • What can cause schedules to fail
  • Organizing Pull Planning meetings
  • Identifying project milestones
  • And more…

Peer-Power for your Production Team!

Due to ongoing demand, we will be taking new members into our 7th Roundtables Group, specifically for Project Managers, in January 2022.

Developed and led by our Senior Consultant and “Production Guru,” Tim Faller, this special Roundtables™ Program focuses on all aspects of production management; People Management, Technology, Training & Development, Customer Service and more.

For more information about this great program, click here.

Ep.171: The Wonderful World of Job Descriptions with Jackie Shaw

The perception of job descriptions being tedious and sometimes unnecessary is a view that many of us fall victim to.  Host Tim Faller sees this all too often and even notices that it is something that typically falls through the cracks of a business.  Guest Jackie Shaw joins this episode to share the importance of job descriptions not only for the employee’s sake, but for the sake of the whole company.

In addition to being a long-standing Roundtables facilitator, Jackie is founder and principal consultant of Get Organized, whose mission is to increase the happiness in the world by helping business owners deal with accounting and administrative challenges. She is a nationally recognized presenter, consultant and QuickBooks Wizard.

Prior to founding Get Organized, Jackie was an HR Manager and Financial Controller in the corporate world. HR and employee relations are intricately intertwined with the financial success of companies so Jackie’s HR knowledge comes in handy on a regular basis. 

Tim, Steve and Jackie talk more about:

  • The purpose of job descriptions
  • Legal examples of job descriptions
  • Specifications based on a position
  • And more…

Remodelers Advantage Consultants Standing by to Help You...

We’re Here to Help

The mission of the R/A consulting team is to join you on your path to success; providing the coaching, resources, and assistance you need to develop and implement strategies that will get you to the next level.

Contact us today for information about how we can help

Ep.170: Turning Uninformed Skeptics into Trusting Partners with Aaron Goeke

When working on remodeling projects, we often hear concerns from clients who say they were unaware of the plans.  So, guest Aaron Goeke is here to share how to help your clients not only better understand the scope of the project, but also to believe in you as the expert.

Aaron is the Production Manager at CROSS, a luxury remodeling firm in San Antonio Texas. Aaron has been with the company for just over a year now, and has a background in custom cabinet building and commercial construction sales. He now manages a team of four project managers, one project coordinator, two construction supervisors and 10 field personnel. 

Tim, Steve and Aaron talk more about:

  • Keeping clients in the know
  • Navigating relationships throughout a project
  • Identifying how a client learns
  • And more…

Ep.169: How to Make Sure the Client Knows What They’re Getting with Chris Landis

Do you have a way to be sure that your clients understand the scope and plans of the services you offer?

Simply asking for their signature on future plans does not necessarily guarantee that they understand what it is they are signing.  Like many of the topics discussed on this show, there is no magic answer to ensuring that a client is aware and knowledgeable about the services they may want or are receiving.  Host Tim Faller suspects that it is important to educate based off of the entire sales and production processes, so he speaks with guest Chris Landis to search for some answers.

Chris is the Co-Founder and Principal of Landis Construction, and is a member of the American Institute of Architects (AIA). After graduating with an MA in architecture from Columbia University, he worked with Fortune 500 companies. He served two terms on D.C.’s Historic Preservation Review Board and is a past president of the DC chapter of the National Association of the Remodeling Industry.  

Tim, Steve and Chris talk more about:

  • Starting this process
  • Creating a budget range
  • Steering away from making assumptions
  • And more…

Remodelers Advantage is Hiring!

We are looking for a new team member! Our new Sales Executive will work with smart, appreciative remodeling business owners; changing not only their businesses but their lives, families and the lives of their staff members!

[ Click Here for More Information & to Apply ]

Ep.168: Building a Training Center with Ed Hoksbergen

As many of you may know, Host Tim Faller facilitates Roundtables Peer Groups for Production Managers from successful remodeling companies, from all over the US & Canada. 

One of the hot topics in these groups is the need for skills training and development.  Some are developing training departments within their own companies, with both in-person and virtual training classes, and others are working with trade schools.  

There are many ways to approach gaining that training and development, but the biggest challenge is often just recognizing and deciding that this is a need for your team. 

Listen to this episode to hear from guest Ed Hoksbergen, who joined forces with a local trade association to create a center where this development could occur. 

Ed is the Production Manager at Encore Homes in Middleton, WI.  He splits his time between the office and the field, coordinating with superintendents, realtors, subcontractors, and homeowners throughout the entire construction process.  He is also a chairperson for the skilled trades committee, a group looking for ways to promote the trades to youth.

Tim, Steve and Ed talk more about:

  • The origins of the idea for a training center
  • What makes the training center successful
  • Finding jobs for the graduates
  • And more…

New Project Manager Roundtables Group Forming Now

Due to ongoing demand, we will be taking new members into our 7th Roundtables Group, specifically for Project Managers, in January 2022. Developed and led by our Senior Consultant and “Production Guru,” Tim Faller, this special Roundtables™ Program focuses on all aspects of production management; People Management, Technology, Training & Development, Customer Service and more.

For more information about this great program, click here.

Ep.167: Hiring for the Future with Jim Reardon

Without a doubt, hiring is a huge challenge in any field, but especially in design build and remodeling. 

A large aspect of that challenge is that instead of consistently working to improve the hiring process, teams often wait too long, and find themselves in a situation where a position needs to be filled immediately.

Host Tim Faller thinks that there are ebbs and flows in the intensity and energy put into the hiring process, and that not enough focus is dedicated to hiring at all times.  

Guest Jim Reardon, Production Manager at Rhode Island Kitchen and Bath joins this episode to talk about a practice of being staffed for an upcoming growth spurt, and how to project that kind of growth. 

Jim has been with the company for 5 years and has been part of the transition from a $3.5M company, to a $7.5M company, producing over 80 projects per year.  He oversees a production office staff and various trade partners all while continuing to grow the business.

Tim, Steve and Jim talk more about:

  • Projecting growth
  • Setting goals
  • Working alongside a consultant
  • And more…

New Project Manager Roundtables Group Forming Now

Due to ongoing demand, we will be taking new members into our 7th Roundtables Group, specifically for Project Managers, in January 2022. Developed and led by our Senior Consultant and “Production Guru,” Tim Faller, this special Roundtables™ Program focuses on all aspects of production management; People Management, Technology, Training & Development, Customer Service and more.

For more information about this great program, click here.

 

Ep.165: Taking the Client Experience to the Next Level with Jeremy Kelley (Part 1)

People mysteriously up and leave without giving notice, and we are stuck with the issue of keeping and retaining that “good help.” From a manager’s perspective all was going so well, but still, there is something going on in the employee’s head that causes them to leave. 

In almost all cases, getting more money somewhere else is the most common explanation.  Money is the prominent tangible item in the experience, so it is often used as the excuse. But what prompted them to even look someplace else? Why did the good relationship get to the point where someone was not wanting to stay?

In these next two episodes, we will be talking about how our personality and more importantly, the other person’s personality impact these relationships. We will discuss the external client in the first episode, and the internal client in the second, with the help of guest Jeremy Kelley.

Jeremy joined BACK Construction four years ago after running his own Residential Design/Build company for 11 years. Over the last year, his position has changed slightly from Production manager to Director of the Remodeling Division. 

Tim, Steve and Jeremy talk more about:

  • Utilizing temperament tests
  • The importance of “listening well”
  • Working better together through understanding better
  • And more…

Let Us Turn Your Project Manager into a Superhero!

Remodelers Advantage presents a Masterclass course explicitly designed for Project Management personnel in the remodeling and custom-building industries.

This two-day program, held in-person at our office in Maryland, focuses on two of the most critical aspects of managing a project – hitting the agreed-upon budget and working with and managing the team effectively.

Industry and business experts Tim Faller, Victoria Downing, and Doug Howard will be facilitating this course.

Ep.164: Sales for Non-Sales People (Part 2) with Jeff Borovitz

In Part II of this series about sales for non sales people, tune in to hear about certain sales situations that you may find yourself in, and some possible solutions to those problems. In case you missed it, check out Part I first, where some general ideas are discussed, like why this topic is so important and the potential results of not embracing the field of sales. 

Guest Jeff Borovitz is known for triple digit revenue and profit increases, with over 25 years of experience as an award-winning quota busting salesperson, sales manager, general manager and small business owner

Jeff has advised, trained and coached small and medium sized companies as well as large enterprise companies on developing stronger sales teams, closing more sales and leading organizational change. Jeff is also available for speaking opportunities and keynote speeches.

Tim, Steve and Jeff talk more about:

  • Change Orders
  • Warranty Work
  • Communicating to achieve the best results
  • And more… 

Learn to Become a Great Negotiator!

With Sandler’s Negotiating Mastery, you will learn how to keep deals and other agreements on track, lead win-win negotiations and deal with common negotiation mistakes and power-play tactics.

Masterclass: How To Become A Great Negotiator starts on September 30th.

[Click Here for More Information + Registration]

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