Today on the Tim Faller Show, we welcome guest John Vendafreddo to discuss time management. John talks about how to organize jobs based on importance or urgency, and how planning can help with time management. John also discusses how to handle in-office meetings while working on job sites. John finished the show by giving some advice to new project managers.
John has been interested in building since he received his first Fisher-Price toolset. Upon graduating high school there was no question about what field John would enter. John joined the Hogan Design Build team as a laborer but his drive and eye for perfection helped develop him into the company’s head trim carpenter. As Hogan Design Build grew, John’s attention to detail led to him being promoted to Project Manager and now, Senior Project Manager. John is married and has three sons. He lives in a house that he built from the ground up in Batavia.
Raise your hand if you are a salesperson… Maybe a few business owners raised their hands, but most likely, our production people and our Project managers, Lead carpenters, and Production managers all kept their hands down. Not so fast!
In this episode, we step out of our comfort zone a little and talk about your production teams’ impact on sales and marketing. For this discussion, we bring in an expert in the marketing world who has worked with hundreds of remodelers and home builders all over the country, Spencer Powell.
Spencer is the President of Builder Funnel, a Colorado-based firm that provides sales and marketing services for homebuilders, remodelers & contractors. Spencer earned his Inbound Marketing, HubSpot, and HubSpot Partner Certifications in 2010 and has been practicing and teaching inbound marketing to businesses ever since.
Tim, Steve, and Spencer talk more about:
The impact production has on the Client Experience
The Top 3 things that will create negatives in the clients’ mind
The Top 3 things that create a positive reaction with a client
How the production team can create vital content for the marketing effort
How owners and leaders can get buy-in from the team and show the impact they have on the business
We heard from a few listeners about that episode, and the concept of Zero Punch List, so we wanted to revisit it. We are now evangelists pushing to see the term “Punch list” eliminated from the remodeler’s vocabulary. In a zero punch list scenario, after a project, no items remain to be addressed or “punched” because the items will have been addressed during the project and not at the project’s end.
A punch list is so ingrained within the industry that it is tricky to conceive of not having one. Every blog article about working with a contractor says something about that punch list. Usually, “Don’t pay until it is done.”
In the last installment of this two part series, Host Tim Faller goes in depth about Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects. Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.
Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition. He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School.
Tim, Steve and Jack talk more about:
Transitioning to Pull Planning
Pull Planning timelines
Get Inside Information from Tim Faller Every Month!
Don’t miss Tim’s stories from the road as he works one-on-one with some of the best remodelers in the US & Canada. Each month Tim shares tips, tactics and anecdotes from his consulting work, brings us up to speed on the home front in New England and gives us a few key announcements for the upcoming months, like where he will be appearing and speaking.
Bridging the gap between new home construction and remodeling can seem pretty intense. There can be a lot of bias from each side about which is better or quite frankly, which is easier.
Hearing the perspective of someone who has had experience from both sides can help both new home builders and remodelers understand the benefits of each, and in this episode, guest Scott Fridrych does just that.
Scott has spent two years as the project manager at Liv Companies, and was brought on to lighten the workload between the owner and supervisor, allowing them to focus on building the company.
Scott has a BA in construction management from Ferris State University and brings over 20 years of experience in residential construction to this episode to talk about the transition from new home building to remodeling.
Tim, Steve and Scott talk more about:
What it’s like going from a production builder to custom remodeling
Why a production builder might make that transition
More about Liv Companies
Are you and your team struggling with estimating?
Unable to Win Contracts? Or, Getting the work, but not making a profit?
Whether you are an owner that handles the estimates or the estimator for a company, you will find a gold mine of information in the Art of Estimating Masterclass, led by Tim Faller, on April 13th & 14th.
In shifting and changing roles within an organization, there are many paths we could take to get to the destination we desire.
This is also true for implementing Project Management systems.
The 3 most commonly used these days are The Lead Carpenter system, the Project Manager system, and then a hybrid of these two.
What we find is that companies have trouble either shifting from one to the other or getting caught in one system when they should be moving to the other.
The transition from the Lead Carpenter system typically occurs when volume and job size demand a shift in personnel and oversight.
Our guest in this episode, Rob Moss, has made the transition from Lead Carpenter to Project Manager and shares his thoughts on the process.
Rob is the Director of Production for Sun Design Remodeling in Northern Virginia, and serving the Washington DC metropolitan area. He has been with Sun Design for 15 years, starting as a lead carpenter and transitioning into the Director of Production role 4 years ago.
Tim, Steve and Rob talk more about:
Background and description of Sun Design (volume, staff size,type of work, etc.).
How production was operating before the shift.
What the motivator was that prompted the change.
Process and timeline of shifting from one system to the other.
How focusing on customer service and satisfaction was maintained.
Things Rob would do differently if he were to go through the shift again.
As you have likely heard us request ideas for show topics and guests, we are happy to deliver with this episode, focusing on the importance of daily planning. This topic can be slightly different depending on the size of the project; this episode is focused on regular sized projects and we will cover planning for larger projects in a future episode.
To explore further, Tim and Steve welcome Billy Andrews to the show to look more closely at how he manages the process, how he put the tools down long enough to actually plan, and look at how he overcame the barriers that popped up along the way.
As he’s stated many times, Tim wants to see punch lists eliminated completely. The punch list can be an invitation for clients to find fault for remodelers. In new home building, there’s a part of the budget set aside to take care of the punch list. It can be a drain on profits.
Derek Stone built a business, in part, by completing punch lists and warranty work for other building companies.
In this episode, Derek talks to Tim and Steve about a different side of the building business, and how his systems and training can help your remodeling company.
Derek is the CEO of Stone’s Repair and Remodel in Nashville, TN. Derek started his company as a one-man show in 2011. After working 80 hours a week, for three years, and missing his family, he learned the principle of leverage. He hired his first subcontractor, and within the next nine months, he hired 10. In 2017, he had over 28 subs punching houses for 14 different builders. In those three short years, he went from $68,000 in revenue to 1.2 million.
About 60 percent of Derek’s business is punch list and warranty work, primarily for new tract home builders. His company also does pressure washing and screen enclosures. He says he’s personally done about 7,000 houses himself. He contracts with local building companies to complete the work. Derek talks about his slice of the building and remodeling business, as well as his approach to systems and training, including:
How long it takes
Scheduling his subcontractors
What he learned from Chik-fil-A
Creating replicable systems
Training for skill sets
Working strategically with partners
His profit-sharing plan
And more …
If you or your team would like to see examples of his training approach for his sub-contractors, Derek has videos on his YouTube channel.
Did You Miss Build Aid?
Did you miss it? Thousands of remodelers, builders and industry professionals attended the Live, two-day virtual conference and got to hear 20+ speakers share tips, advice and strategies on “surviving and thriving” during these challenging times…
But we have Good News… We are keeping the Virtual Event Center open for a few weeks so you can access the recorded sessions and visit with the sponsors and partners that made it all possible. Visit https://buildaid.live/ to learn more.