Remodelers Advantage

Ep.119: Moving from Carpenter to Owner with Brad Sawler

Today’s topic came from a subscriber who contacted Tim asking about making the transition from a single owner-operator to building a team and assuming the role of “Boss.”

Some remodelers just want to do the work themselves and stay small. They enjoy wearing all the “hats,” resigning themselves to the fact that they don’t have the energy or desire to take the next step.

This episode focuses on the transition and growth needed to take the next step. No better example than our guest, Brad Sawler, owner of Oxland Builders in Stratham, NH.

Brad Sawler, started Oxland Builders in 2003 with a partner intent on building high-end spec homes. As the company grew, Brad found himself being pulled away from the field more and more often. The time had come for him to take off his tool belt and focus on growing the business.

Since 2016, Brad has focused on sales, estimating and marketing. The company has grown to a field staff of 7 with plans to hire more personnel in 2021.

Tim, Steve and Brad cover:

  • The transition from working in the field and being hand-on to more of a supervisor role.
  • The determination that growth and hiring a staff was necessary.
  • What the hardest hurdles were and what the easiest tasks were to hand off.
  • Learning to trust others in the front office.
  • Changes in project process and documentation.
  • Changes in pricing, labor hours, etc.
  • Establishing a training system with the team.

This Episode Sponsored by: Builder Funnel​

We are excited to have Builder Funnel joining us as a featured sponsor for The Tim Faller Show. Spencer Powell and his team at Builder Funnel have been huge supporters of R/A and the remodeling community for years and it is great to have on board as a featured sponsor… Welcome, Builder Funnel!

Ep.118: What Makes a Good Boss with Aaron Enfinger and Les Anderson

In this episode, we take a look at what it takes to be a good boss from an employee’s perspective, but also from the supervisor side as well, as both of our guests have risen through the ranks to become leaders of their respective businesses.

Our first guest, Aaron Enfinger, came up through the ranks and is now General Manager of the company he works for. And our second guest, Les Anderson, has been with his boss for almost as long as the company has been in business, in a market where there are many great remodeling companies.

Aaron is the General Manager at The Cleary Company, a Remodel-Design-Build firm in Columbus, Ohio. As The Cleary Company was growing steadily, it became evident in early 2017 that additional oversight and management was needed in the other areas of the organization. The role of General Manager was created, and Aaron was promoted to the role to help fill this void.

Les is a Field Supervisor Sylvestre Remodeling & Design. Les has over 42 years of construction experience, including 36 years in residential remodeling. He has been with Sylvestre for over 34 years, and a field supervisor for twenty years.

Tim, Steve, Aaron and Les talk more about:

  • The most important thing a business owner can do to be a great boss
  • As a supervisor, what you do to try to do to create a great work place
  • What is it about your boss that makes you want to stay
  • What the “deal breaker” is for many employees
  • And more…

This Episode Sponsored by: Builder Funnel

We are excited to have Builder Funnel joining us as a featured sponsor for The Tim Faller Show. Spencer Powell and his team at Builder Funnel have been huge supporters of R/A and the remodeling community for years and it is great to have on board as a featured sponsor… Welcome, Builder Funnel!

Ep.117: Maintaining Good Mental Health with Marian Faller

We are well into the Covid crisis of 2020 and we are starting to hear of people struggling with the stress.

We also see business owners and production leaders that are working like crazy to handle the surge of business, catch up or even to just make it all work.

Our guest today is someone that deals with people everyday that are just trying to deal with life and the stress it can bring.

Tim’s wife, Marian Faller, joins the show today with insight and advice on handling and dealing with stress in the workplace, and in your personal life as well.

Marian, a Licensed Independent Clinical Social Worker (LICSW), is a psychotherapist working in Rhode Island for over sixteen years through her private practice, Cornerstone Counseling. She excels at providing customized counseling for individuals, groups, and couples with relationship, mental health and addiction concerns.

Tim, Steve and Marian cover:

  • The impact stress can have on people and a workplace.
  • The signs that an owner or manager should be looking for, to see signs of stress.
  • The difference between “normal stress” and “burnout” stress?
  • In talking with an employee, what should a manager watch for to avoid getting “wrong” info.
  • If a manager sees the signs of stress what they should do.
  • What an individual should do if they are seeing themselves over-stressed.
  • Resources for listeners.

This Episode Sponsored by: Builder Funnel

We are excited to have Builder Funnel joining us as a featured sponsor for The Tim Faller Show. Spencer Powell and his team at Builder Funnel have been huge supporters of R/A and the remodeling community for years and it is great to have on board as a featured sponsor… Welcome, Builder Funnel!

Ep.116: Detailed Planning for Large Remodeling Jobs with Andy Moore

In the last episode, we talked about the importance of Daily planning with Billy Andrews from Schloegel Design Remodel. In this episode, we take another step by talking more about how to approach planning and orchestration for larger, more extensive remodeling projects.

This topic of planning actually came from one of our subscribers, so keep those ideas coming… We love topic suggestions!

Once again, we tap into the vast talent pool we have here at Remodelers Advantage and welcome Andy Moore, Site Superintendent for Jeff King and Company, to the show to discuss her experience in planning for these types of projects.

Working in the remodeling industry since 2006, Andy came to San Francisco and to Jeff King & Company as a Lead Carpenter in 2012 and transitioned to site supervision duties in 2015. Most recently, Andy supervised the largest project ever undertaken by Jeff King & Company, a 32-month “whopper” with a number of sequencing challenges.

Tim, Steve and Andy cover:

  • Maintaining focus and discipline on a project lasting months and even years.
  • How to organize what is needed on a large, complex project.
  • What the daily, weekly and monthly focus looks like.
  • Tools used for planning and execution.
  • What on-site meetings and planning sessions look like, who is there, etc.
  • And More…

Our Sponsor for This Episode: Wellborn Cabinet

Wellborn Cabinet is the featured sponsor for this episode of The Tim Faller Show. Thank you, Wellborn Cabinet!

Ep.115: The Importance of Daily Planning with Billy Andrews

As you have likely heard us request ideas for show topics and guests, we are happy to deliver with this episode, focusing on the importance of daily planning. This topic can be slightly different depending on the size of the project; this episode is focused on regular sized projects and we will cover planning for larger projects in a future episode.

To explore further, Tim and Steve welcome Billy Andrews to the show to look more closely at how he manages the process, how he put the tools down long enough to actually plan, and look at how he overcame the barriers that popped up along the way.

Billy has worked with Schloegel Design Remodel in Kansas City, Missouri for 5 years, transitioning from Lead Carpenter to his current role as Project Manager.

Tim, Steve and Billy talk more about:

  • Organizing job planning at the beginning and once the job starts.
  • What you need to focus on for daily planning.
  • Advice and Success stories from the field.
  • Systems or tools you use to keep track of the info.

Our Sponsor for This Episode: Wellborn Cabinet

Wellborn Cabinet is the featured sponsor for this episode of The Tim Faller Show. Thank you, Wellborn Cabinet!

Ep.114: Building the Next Generation of Trades with Brek Goin

We have covered the challenges associated with labor shortage on this show and we have probably had more than ten guests that are directly associated with solving the issue and increasing the awareness and opportunity in the Skilled trades.

We have included many guests who are getting involved by putting together programs and initiatives, and not just talking about the problem at hand.

In this episode, Tim and Steve speak with someone who is making a difference and has gone about it in way that especially appeals to the new generation of tradespeople, and that is social media.

Brek Goin, is the Founder of Hammr, an online professional network and labor marketplace for the construction industry. Brek grew up working next to his father in construction and over the last three years has built one of the largest building-related communities on social media.

Brek joins Tim and Steve to talk more about his mission to build the next generation of construction.

Websites and social media links mentioned in this episode:
Hammr
Builders of Instagram

This Episode Sponsored by: Wellborn Cabinet

We are excited to have Wellborn Cabinet as a featured sponsor for The Tim Faller Show!

Ep.113: Hiring Right the First Time with Doug Howard

Finding and keeping good “help” can make or break your remodeling business. As a business owner you can recruit and interview candidates, maybe even hire one you think will be a superstar, and 2 weeks later you realize that not only are they a bad “fit,” they are destroying the chemistry and dynamic of your existing team.

In this episode Tim and Steve welcome back Doug Howard to discuss the challenges that remodelers face during the hiring process and ways they can overcome them.

Doug is the Director of Consulting for Remodelers Advantage and since joining R/A in 2017, has worked with hundreds of companies, developing strategic plans, streamlining processes, improving profitability, and navigating growth.

Tim, Steve and Doug talk more about:

  • The single most important thing/action in the hiring process
  • Some of the challenges and obstacles remodelers are experiencing
  • Building your own hiring process at your company
  • Some of the resources available out there
  • And more…

If you want to learn more: Free Webinar - “Building Your A Team”

Don’t miss this one-hour, FREE webinar, hosted by today’s guest, Doug Howard, on Tuesday, July 28, 2020.

This webinar is designed to provide insight and strategies for remodeling company owners and their leadership teams on how to hire more efficiently and effectively. Doug will provide ideas, steps and tools to help create processes for recruiting, hiring and onboarding to meet your company’s needs.

Click Here to reserve your seat >>

This Episode Sponsored by: Wellborn Cabinet

Ep.112: Sales Training for Non-Salespeople with Jeff Borovitz

In this episode, we continue to explore outside of the production world, but touch on areas of the business that affect what we do every day. Remodeling sales is typically handled by the business owner, or perhaps a sales team if the company is large enough.

What if we got others involved in the sales process? Ideally, the entire team should be focused on client satisfaction and in some instances, that means project and production managers being able to upsell in the field.

Tim and Steve welcome Jeff Borovitz to the show to talk more about training your production team in the art of selling in the field. Jeff is the owner of Sandler Training and has advised, trained and coached small and medium-sized companies on developing stronger sales teams, closing more sales and leading organizational change.

Tim, Steve and Jeff talk more about:

  • Jeff’s background and more about Sandler Training.
  • Why non-salespeople should care about sales.
  • Situations and scenarios where a Project Manager may need to sell effectively.
  • How sales techniques can help handling Change Orders.
  • The Sandler “Up-front Contract” – what it is and how it can be used on a job site.
  • Other Sandler concepts that make working with clients easier on a job site.

Jeff Borovitz will be leading a course, starting in September, that focuses on client management training for Designers, Architects and Project Managers.
Click Here for More Information >>

This Episode of the Tim Faller Show Sponsored by: Wellborn Cabinet

Ep.111: Becoming a “Carpentress” with Jade Duffy-Michael

As we continue to explore ways to overcome the labor shortage, that plagues so many remodelers and builders in our industry, we found that so many overlook one of the largest untapped labor pools out there… women working in construction.

Women make up a small percentage of the construction workforce and most are in office-based roles or in design. We were excited to hear from a listener that refers to herself as a “Carpentress” – Not sure if that is a real word but we can make it one!

In this episode, Tim and Steve welcome Jade Duffy-Michael to the show to talk more about her experiences as a woman working on the “front lines” of construction. Jade is a “carpentress” with LG Building and Remodeling in Southbury, CT; returning after a year in California where she successfully obtained her finish carpentry license.

Jade, Tim and Steve talk more about the challenges and opportunities that she has experienced, including:

  • Jade’s role in working with LG Building and Remodeling
  • What the industry and business owners can do to cultivate interest in construction for women
  • What the challenges are that she, and other women, face by getting into this business
  • And more….

Introducing Our New Sponsor; Wellborn

We are excited to have Wellborn Cabinet joining us as a featured sponsor for The Tim Faller Show. Wellborn has been a huge supporter of Remodelers Advantage for years and it is great to have them involved in our growing podcast. Welcome, Wellborn Cabinet!

For more information about Wellborn Cabinet and their amazing products, click here to visit their website.

Ep.110: Providing Energy Audits with Larry Mayer

Energy, and more specifically energy efficiency, has been a critical issue for building and remodeling since the late 80’s and 90’s when the attention seemed focused on window size and glazing. Fast-forward to today where the discussion has advanced to green energy, solar and thousands of products focused on energy conservation and efficiency.

An important step in the process is to analyze the current situation with an Energy Audit, performed by a trained professional and perhaps build that into your service offering as a builder or remodeler. Some lenders are requiring it and in many municipalities, it is required for the resale of a residence.

Tim and Steve welcome Larry Mayer to the show to discuss the topic further. Larry is the Owner of Comfort Choice Homes in Fargo, ND, which he founded in 2001 after a successful career with Honeywell. In addition to home building and remodeling, Larry’s company provides Energy Audits to both the residential and commercial markets.

In this episode, Tim, Steve and Larry cover:

  • What an energy audit is and some background on the need for them
  • What is involved and what the tests are
  • Who is qualified to provide an energy audit
  • Why Builders and Remodelers should pay to have this done
  • The need for energy audits in different climates

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