Remodelers Advantage

Best of the Tim Faller Show: Ep. 128: Onboarding New Staff with Chris Beck

When we discuss the labor shortage, we are often talking about how to find or develop good talent.

What we are now hearing from our Roundtables members is that they are finding people, getting them on the team, and then they fail. In many cases, these aren’t catastrophic failures, but slips in net profit or schedules or proper estimates, etc.  We can write this off to “they misrepresented themselves” during the interviews. Or, we can take a closer look at our own onboarding process to ensure we are setting our new hires up for success, not failure.

To dive deeper on this topic, Tim and Steve welcome Chris Beck to the show to talk about how he and his team at Normandy Remodeling handle the onboarding process.

Chris has been with Normandy Remodeling in Hinsdale, IL for 14 years; eight as Superintendent, two as the Production Manager and four as Director of Production. Normandy has added five Superintendents over the past five years to cover increased production and they are on pace to set another annual Produced Sales record, their 5th year in a row.

Tim, Steve and Chris cover:

  • Definition and background of onboarding.
  • Documentation and checklists.
  • And more…

Click here to listen…

Ep.198: Becoming a Memorable Leader with Howard Prager

Howard Prager joins the show to talk about how memorable leadership can help retain good employees, increase productivity and improve customer service.  He outlines his VIP model of leadership, which is easy to apply, proven effective, and will help create a company with which customers will want to do business and employees will want to work.

Howard Prager is president of Advance Learning Group, the author of the book Make Someone’s Day Becoming a Memorable Leader in Work and Life, speaker, executive coach, and consultant who helps managers become memorable leaders.  He has worked extensively with Fortune 500 companies as well as numerous small businesses and has won multiple professional awards for his work. 

Tim, Steve, and Howard talk more about:

  • Characteristics of a leader
  • Leadership vs. Management
  • And more…..

Click Here to Listen 

Ep.197: From Project Manager to Production Manager with Morgan Thomas

Join Tim and Steve as they talk to Morgan Thomas about her role as a production manager at Leff Design Build.  Morgan discusses how she had to shift her focus from individual projects to looking at the business on a global level, and from solving problems herself to coaching others on how to solve them.

Morgan was born and raised in Sonoma County, and after moving out of state to pursue a degree in Journalism from Gonzaga University, she returned to Sonoma County and landed in a career in commercial construction management.  She then found her way LEFF, where she worked her way up to become the company’s production manager.

Tim, Steve, and Morgan talk more about:

  • The differences between Project and Production managers
  • Tools needed by a Production Manager
  • And more…….

Click Here to Listen

Ep.196: Inventory Management on the Go With Selema Lawson-Jack

Selema Lawson-Jack joins the show and discusses how she found a technology fix to solve an inventory management issue, but was able to expand its capabilities to create efficiencies across the organization, and generate revenue at the same time.  She talks about how Sortly, the affordable app she implemented, operates and how she was able to successfully integrate it into the organization.

 

Selema works for Schroeder Design Build of Fairfax, VA and is the Director of Production, where she oversees all projects in the construction phase.  She is the first point of contact on job sites and leads a team of project managers, project developers and carpenters. She was recently named to Pro Remodeler’s top 40 under 40.

 

Tim, Steve, and Selema talk more about:

  • Organizing inventory using Sortly
  • How Sortly improves the processes for the team
  • And more……

Click here to listen…

Ep.195: Using AI in Home Remodeling with Ben Ranta

Guest Ben Ranta joins the show to discuss his experiences with Artificial Intelligence (AI) in the remodeling industry. Ben talks about how the AI software, Otter, is used for client meetings and how it helps his company, Forward Design Build be more effective in meeting client demands. He also discusses how he dealt with pushback when Otter was implemented.

Ben left his desk job in 2019 to pursue a career in the trades and joined Forward Design Build Remodel in Ann Arbor, Michigan. After about 18 months as a carpenter, Ben then changed gears and became a Project Manager.

Tim, Steve, and Ben talk more about:

  • How AI is used for client meetings
  • Any pushbacks from clients and co-workers
  • And more….. 

Click here to listen 

 

Ep.194: Encouraging Diversity

Join Tim and Steve as they talk to Nicole Warren about embracing and increasing diversity in the trades, and in this case, with women.   Tim makes the case that professionals in the remodeling industry must be more proactive in reaching across traditional boundaries in order to attract high preforming talent.  Nicole is a great example as her strong work ethic has helped her outperform her male colleagues to secure a number of promotions in her career.  Crossroads had the insight to encourage diversity and has reaped the rewards of that with Nicole.

Nicole, along with her father, is a carpenter for Crossroads Contracting  in Londonderry, NH.  She has always liked working with her hands, and once she had a child, she needed family friendly work hours. Becoming a carpenter allows her to work in a fulfilling career, but have the work-life balance she needs for her family. 

Listen as Nicole, Tim, and Steve discuss:

Creating the awareness that there are opportunities for everyone

How to ensure that the wording in communication does not exclude anyone

And more…

Click here to listen to this episode.

Ep.193: Unlimited Vacation Time – [The Tim Faller Show]

Join Tim and Steve as they talk to Clark Harris, who recently implemented an unlimited vacation time policy at his company, to see how it is working. Although some might find this idea radical, it fits right into the strong culture that Clark has built within his company. He runs an open book organization, where he shares performance numbers with all team members, fosters an environment of open communication, trust, accountability, responsibility, freedom, and developing an owner’s mindset. 

Clark, a carpenter by trade, started his company, Innovative Construction, in 2000 and serves the Atlanta, GA metro area.  He initially grew the company slowly until he found Remodelers Advantage, where he said he found the “right way to run a business”. He has grown Innovative Construction into a multi-million dollar business with 17 employees he endearingly refers to as team members. 

Listen as Clark, Tim, and Steve discuss:

  • Using unlimited vacation to attract and retain the BEST talent
  • How responsibility and freedom are interdependent
  • And more…

Click here to listen

Remodelers Summit is a remarkable educational event designed specifically for the remodeling community.  This year we will feature:

  • 3 inspirational and entertaining keynotes
  • 4 education tracks with 36 industry leading speakers with strategies to help you grow a better business
  • Networking with Ask Anything sessions
  • 80s party, a happy hour
  • And more…

This year the Remodelers Summit will be held at the beautiful Gaylord National Harbor, near Washington DC.

You do NOT want to miss it!

Ep.192: Active Listening in the Job Interview with Christine Miles

In the interview process, actively listening is key. But how? And how do we change if we “really need someone”? Then, of course there are all the other times that when we look back at a difficult situation, whether a client or an employee, we see all the signs of challenge were there, but that we just did not listen. Guest Christine Miles is here to share some insight and answers on how to avoid that situation.

Christine Miles is an author of What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell, a professional keynote speaker, consultant, executive coach, thought leader, entrepreneur, and radio show host.  She is the founder and CEO of EQuipt.  Additional information on her may be obtained here. 

Tim, Steve and Christine talk more about:

  • The importance of learning to listen
  • Other situations we can benefit from actively listening in
  • And more…

Ep.191: Chatting with a Carpentress with Nancy Meyer

Join us as we talk about women in construction with guest Nancy Meyer.  Nancy talks about breaking through barriers and gender stereotypes in a male dominated field and the tips and tricks to succeed along the way.

After joining Hudson Valley Preservation in 2018 as an office assistant, Nancy has added carpenter to the many hats she currently wears. She brings creative attention to project details and a cheerful attitude to the job site and in the office. She is helping change stereotypes of who a carpenter is, as well as bridging the gap between the office and the field.

Tim, Steve and Nancy talk more about:

  • Bringing women into construction teams
  • Creating a successful work environment
  • And more…

Ep.190: Stop the Runs! (Lumberyard runs that is) with Paul Wurth

Making multiple trips to the lumber yard for construction material is both disruptive to jobsite progress and very costly. By stopping all material runs your business can save thousands of dollars on labor, gas, vehicles and much more.  Guest Paul Wurth is here to share how to stop making these unnecessary trips and save your company money in the long run.

Paul Wurth is the Chief Revenue Officer at the technology startup, RenoRun! RenoRun provides a simple, cost effective way to help contractors stop multiple trips to get construction material, saving time and money. 

Tim, Steve and Paul talk more about:

  • Technology in relation to remodeling
  • Identifying costly behaviors 
  • And more…