Remodelers Advantage

Ep.150: Building a Team, Not a Family with Jef Forward

While having a family-like culture is a well intended premise, it is oftentimes impractical.

Companies may notice that one or two employees are intolerant of the family-like culture in place, and leave the “family” dysfunctional. 

Creating an environment where there is a structure that resembles a team, rather than a family, is a way to avoid intolerance, and grow as a company.  In this episode, guest Jef Forward describes how he was able to achieve a team-like culture in his business, and why it has been successful.

Jef has a Masters Degree in Architecture from the University of Michigan and started Forward Design Build in 1997, focusing on a design and build method to ensure successful projects. He defines a successful project as a happy homeowner with a beautiful, functional home completed with-in ‘stated’ expectations of cost, service and schedule from the beginning of design to the end of construction.

Tim, Steve and Jef talk more about:

  • The “locus of control” 
  • How to address and correct the path of someone who is trending sideways
  • How to efficiently communicate with different team members
  • And more…

Get on the Waitlist for the 2021 Remodelers Summit in Phoenix

We are very excited to announce that after more than a year of virtual conferences and canceled events, we are holding the Annual 2021 Remodelers Summit LIVE and In-person at the luxurious Arizona Grand Resort & Spa, in Phoenix, Arizona, on September 22, 2021. We will launch registration on May 19, 2021, but if you’d like to join our waitlist, we will guarantee you a spot at this event and offer you the lowest pre-sale special pricing of $500 off the standard registration fee. So, sign up today!

Ep.149: The Power of Peers with Victoria Downing

Many business owners and certainly production managers feel alone in their business at times, and want and or need some kind of external input.  So, where do they turn?

Trade associations provide some input but are typically limited to whatever the “topic of the evening” is.  Remodelers Advantage President, Victoria Downing, saw this issue and took action through the creation of the Remodelers Advantage Roundtables Programs. 

Through the roundtables, members share support and guidance to ultimately help business owners earn more, and work less.

In addition to being the president of Remodelers Advantage, Victoria is the co-host of PowerTips Unscripted, a podcast dedicated to helping remodelers build a strong, profitable company.  She is an award-winning author and speaker and brings over 30 years of expertise in the remodeling industry to share how crucial peer groups are in order to successfully grow your business.

Tim, Steve and Victoria talk more about:

  • What it really means to be in the remodeling industry
  • The importance of receiving feedback
  • How to actually utilize feedback
  • And more…

Peer-Power for your Production Team

Developed and led by Senior Consultant and “Production Guru”, Tim Faller, this special Roundtables™ Program for Production Managers focuses on all aspects of production management.

We are currently forming the sixth group of production management professionals from some of the best remodelers in the U.S. and Canada. If you are interested in learning more, contact Tim Faller or visit our website

Ep.148: How to Build Morale and Culture During a Transition with Jason Willet

Keeping your team engaged throughout the process of a transition is an opportunity to grow as a company.

Willet Construction did this through an event called “Vision Day” where the goal was to get everyone to understand the how, what, when, where, and why of the transition.  The event brought their team closer together, raised morale and reinforced the culture of their company.

Guest Jason Willet shares how providing an event such as Vision Day can truly help a company  have better success transitioning their business if the whole team knows what the goal is and can assist in getting there.  Jason became an official partner of Willet Construction in 2019 and is now the Vice President after his father transitioned the business to him.  He assists in estimating and design in addition to being an exterior consultant.

Tim, Steve and Jason talk more about:

  • How to create an agenda during a transition
  • Utilizing team opinions
  • Prioritizing goals
  • And more…

Three Production-focused Masterclasses Coming up

Project Manager Intensive:  June 10 – 11, 2021
Let us turn your Production Manager into a Super Hero!

The Art of Estimating:  August 18-19, 2021
You will find a gold mine of information in this Masterclass, led by Tim Faller.

Production Team Training with Tim Faller: Starts September 13, 2021
Get Your Entire Production Team Focused on Profit!

Ep.147: How to Engage Your Staff to Help Train Each Other with Ned Trimming

Training, training, training!  

Business owners, production managers and general managers often get caught in a position wondering how to do it all. 

So, we turned to a former guest and a member of our production manager roundtables, Ned Trimming, to share his efficient training process, which involves both current and new employees.

Ned Trimming is the Production Manager at Crescent Builds located in Seattle, WA.  Ned and his team at Crescent are dedicated to building high-quality spaces for people to live and work in, while also creating an employee review process that continues to morph into new areas of training.

Tim, Steve and Ned talk more about:

  • Active cross-training
  • Training opportunities within a company
  • Establishing lateral service goals
  • And more…

We Have a New Production Manager Roundtables Group Forming Now!

Do you want your Production Manager to learn from the best?

Remodelers Advantage is adding a new Production Managers Roundtables Group to our roster of 5 successful, thriving groups. If you are interested in learning more, click here to visit our website.

Ep.146: Diversity in Trades with David Jacobs

As the remodeling and custom building industries struggle to find young, talented, hard-working talent to hire, business owners often miss out by not looking toward opportunities for minority hiring.

Expanding the search for talent in otherwise overlooked groups of people can open up an entirely new group of prospects. Guest David Jacobs of Jobs for Delaware Graduates shares how he provides students with a post-secondary plan while encouraging students to enter fields of trades.

David has spent the past seven years as a classroom teacher with the mission to enable students to achieve academic, career, personal and social success.  With over 15 years of experience working with youth, David discusses the challenges that he sees in inner-city students who may lack motivation and a vision for their future. 

Through the Jobs for Delaware Graduates program, he is able to provide students with the knowledge and benefits of choosing a career in the field of trades.

Tim, Steve and David talk more about:

  • The current lack of diversity in the trades
  • Expanding the search for trades
  • Possible ways to increase awareness and diversity in the field of trades
  • And more…

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Ep.145: Shedding Light on The Darkness with Chris Bache

By all accounts, business is booming. Projects are being booked way in advance, and everything is roses and sunshine. Or is it? 

In this episode, guest Chris Bache joins Tim and Steve to discuss the “dark period” – the period of time after the sale is completed, the project is booked, and is on the schedule. A critical time where the battle for client satisfaction can be won or lost. 

Chris Bache is the CEO and co-founder at Hatch, a messaging app specifically built for the remodeling industry that centralizes and automates homeowner communication.

Hatch began as a trial when Chris and his partner, Bill Violante, were asked by a local Pella franchise to help solve two huge blind-spots in their business – follow-up and customer experience.

That’s when the idea for Hatch was, well, hatched.  Word spread like wildfire through other Pella franchises, and then eventually into other areas of the industry.

Tim, Steve and Chris talk more about:

  • How to keep customers happily engaged until the project occurs
  • The customer experience
  • How to successfully communicate with customers
  • And more…

We Have a New Production Manager Roundtables Group Forming Now!

Do you want your Production Manager to learn from the best?

Do you want to give them the opportunity to exchange ideas with experienced Production Managers from some of the most successful remodeling companies in the business?

Remodelers Advantage is adding a new Production Managers Roundtables Group to our roster of 5 successful, thriving groups.

If you are interested in learning more, click here to visit our website.

Ep.144: Moving From Tract Building to Custom Renovations with Scott Fridrych

Bridging the gap between new home construction and remodeling can seem pretty intense. There can be a lot of bias from each side about which is better or quite frankly, which is easier. 

Hearing the perspective of someone who has had experience from both sides can help both new home builders and remodelers understand the benefits of each, and in this episode, guest Scott Fridrych does just that.

Scott has spent two years as the project manager at Liv Companies, and was brought on to lighten the workload between the owner and supervisor, allowing them to focus on building the company. 

Scott has a BA in construction management from Ferris State University and brings over 20 years of experience in residential construction to this episode to talk about the transition from new home building to remodeling.

Tim, Steve and Scott talk more about:

  • What it’s like going from a production builder to custom remodeling
  • Why a production builder might make that transition
  • More about Liv Companies
  • And more…

Are you and your team struggling with estimating?

Unable to Win Contracts? Or, Getting the work, but not making a profit?

Whether you are an owner that handles the estimates or the estimator for a company, you will find a gold mine of information in the Art of Estimating Masterclass, led by Tim Faller, on April 13th & 14th. 

[Click Here for More Information + Registration]

Ep.143: From Client to Employee with Meghan Haines

The transition from client to employee, does it work?  

Meghan Haines joins Tim and Steve in this episode to talk about the dynamic from being a client to now an employee and why it may or may not work. 

Having the knowledge and experience of a client in the remodeling industry is helpful in the transition to becoming an employee and brings a point of view that some employees may not have.  Meghan talks about the surprises and potential roadblocks in the transition and how she has made it work.

Meghan Haines is the Production Coordinator for Hercules Design Build, a remodeling company in the St. Louis area. Meghan has been with Hercules for a little over a year and a half; However, before joining the company, she was a client for three remodeling projects in her own home.

Tim, Steve and Meghan talk more about:

  • Customer relations
  • The benefits of bringing experience into remodeling from different fields 
  • Advice for contractors interested in hiring
  • And more…

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If you’re enjoying The Tim Faller Show, please spread the word and post reviews on iTunes and Stitcher.

Ep.142: Fighting Mold, Rot & Paint Peeling with Bill Lotz

Building science has come a long way over the past several decades and with contributions from the industry’s finest experts, remodelers can learn how to deal with mold, moisture and all things ventilation. 

Moisture meters, vapor barriers, where does one begin?  Guest Bill Lotz joins Tim and Steve to bring awareness to a subject that many remodelers may not know much about.  

Bill Lotz, P.E. has Professional Engineer’s license in 8 states and regularly writes technical articles, and is the owner of William A. Lotz, Consulting Engineers. Mr. Lotz has published more than 300 technical articles, mostly on heating, ventilation and air conditioning, insulation and moisture issues. He has also consulted on over 2000 buildings with various moisture/insulation system failures from Honolulu to Maine to Miami to Texas. 

Tim, Steve and Bill talk more about:

  • Troubleshooting moisture, mold and rot in the remodeling industry
  • Moisture problems in relation to regions of the U.S. and Canada
  • Dealing with moisture issues in buildings and their components
  • And more…

Are you struggling with estimating?

Unable to Win Contracts?

Getting the work, but not making a profit?

Learn the Art of Estimating in this two-day, intensive class coming up in April.

Presented by Tim Faller, this course will be an interactive experience for you and for your estimator, covering the purpose of estimating, the challenges we face, and why accurate estimating can be so difficult.

[ Click Here for More Information + Registration ]

Ep.141: Breaking the Gender Barriers with Isabella Battig

Being a woman in a field that is dominated by men presents its challenges.  So, how do they do it?

Isabella Battig joins Tim and Steve in this episode and talks about what it is like being a female trade contractor and some of the experiences she has had working in construction and remodeling. 

Isabella discusses the things that she looks for in a general contractor from her point of view and ultimately, how she has become successful in a career that lacks a strong female presence.

Isabella is the owner of Kinetic Lighting and Electric LLC and began her career as an apprentice in 1999 with no prior experience working in trades, but an interest and a goal to someday be her own boss.

Isabella had to jump through a lot of hoops to learn how to get to where she is now, but with the help of fellow trade contractors and researching the ins and out of her field, she has become the successful businesswoman that she knew she could be.

Tim, Steve and Isabella talk more about:

  • What it is like being a woman in a male dominated field
  • What a trade contractor looks for in a general contractor
  • The importance of being realistic when starting a company
  • The benefits of having trusted employees and staff
  • And more… 
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