One of the most important topics in our industry is the labor situation. A corollary is once we have good staff how do we keep them? There are many answers to that question but the one that pops up more frequently than others is to have a great culture.
One thing is for sure you have to care about the people that work for you and let them know that in every way you can. Another component seems to be – have some fun.
Back in Episode 5, our guest, Brad Yetman, referred to what we have come to call “mini games” or different ways we can motivate and engage with our team members to keep them interested and on board.
In this episode we look at things from a slightly different perspective with guest, Jeff Neal from Ozarks Remodeling and Design in Springfield, MO. Jeff joined Ozarks in August of 2020 to take over managing the production side of the business and has been able to grow the production staff to double the size, allowing them to reduce their backlog and serve their customers sooner.
Tim, Steve and Jeff talk more about:
- Background and description of Ozark Remodeling (size, types of work, etc.)
- The Definition of a “mini game.”
- Where the concept come from and the motivation behind offering them to the team.
- An example of a game that has been used to “fix” a problem.
- And more…