training

An Español Track at JLC Live! with Paola Enriquez – [The Tim Faller Show] S5 E3

On today’s episode of the Tim Faller Show, Tim and Steve have a special guest, Paola Enriquez, who talks about a new track at JLC Live. Starting in March 2024, Spanish-speaking workers and owners can access education in their native language at the En Espanol track. This will be presented in Spanish rather than interpreted. Paola explains how the idea of this track was realized and what to expect during the track.

Paola Enriquez is the conference education manager at JLC LIVE. She enjoys connecting with people and making a difference. Paola is an active member in her community and volunteers for numerous causes, lending her bilingual and leadership skills to GED En Espanol, Financial Peace University English and Spanish classes, and Apartment Life, to name a few. Paola has been part of the JLC LIVE team since June of 2022.

Paola, Tim, and Steve talk more about…

  • Topics for the En Espanol track
  • How to register for the event
  • And more…

The 5 Statements You Should Not Make with Tim Faller and Steve Wheeler – [Best of The Tim Faller Show]

What we say is a reflection of what we think, and as clinical counselors will tell you, what we think will dictate how we act. So, how we act will of course dictate success. 

Following this logic, words are very powerful factors in our success.  But do we pay attention to those words?  We tend to be concerned about what we say as it affects others, but what about the effect on ourselves?

What we say is often said without thinking of their potential consequences.  They can be seen as excuses or statements of desperation, or they can be simply things we say when nothing else seems to fit. But all of them can have a negative impact on us and our work, so Tim and Steve share specific examples and how to avoid them.

Tim and Steve talk more about:

  • Encouraging new thought processes
  • Rephrasing the things we say
  • And more…

Time Management for Project Managers with John Vendafreddo – [Best of The Tim Faller Show]

Today on the Tim Faller Show, we welcome guest John Vendafreddo to discuss time management. John talks about how to organize jobs based on importance or urgency and how planning can help with time management. John also discusses how to handle in-office meetings while working on job sites. John finished the show by giving some advice to new project managers.

John has been interested in building since he received his first Fisher-Price toolset. Upon graduating high school, there was no question about what field John would enter. John joined the Hogan Design Build team as a laborer, but his drive and eye for perfection helped develop him into the company’s head trim carpenter. As Hogan Design Build grew, John’s attention to detail led to him being promoted to Project Manager and now Senior Project Manager. John is married and has three sons. He lives in a house that he built from the ground up in Batavia.

Tim, Steve, and John talk about:

  • How to prioritize your time
  • How much time to spend with clients
  • On the job site, time management
  • And more…

The Tricks of a Lead Carpenter with Doug Horgan – [Best of The Tim Faller Show]

Tim and Steve welcome Doug Horgan to the show to discuss the role of a lead carpenter. Doug talks about his responsibilities, including research, being an internal “help desk,” managing people internally and externally.  He also manages scheduling and explains the meaning behind the saying “make ready planning” and why it’s essential for a lead carpenter.

Doug Horgan is Vice President–Best Practices at BOWA, the Washington DC area’s premier custom and remodeling builder. In this training, quality, and troubleshooting role, Doug’s goal is reducing construction defects through sharing knowledge. Doug’s thirty years of tools-on carpentry, warranty troubleshooting, and instruction experience, are the foundations for visually rich presentations on how to build properly and avoid construction problems.

Tim, Steve, and Doug talk more about

  • Having an organized job site
  • Client relations and communication
  • Advice for a lead carpenter
  • And more…

Building a Great Handyman Service with Charlie Schloegel – [Best of The Tim Faller Show]

Handyman services are no stranger to the field of design and build, but very few of these companies are able to successfully incorporate a handyman team into their business.  

Schloegel Design Remodel saw a need for a handyman department and since its creation, it now has eleven team members all dedicated to handyman services. 

Guest Charlie Schloegel attributes the success of his handyman department to efficient scheduling, time management and the team’s willingness to be flexible.

In this episode, learn how a separate handyman department can create a hardworking team that turns what was once deferred maintenance, into revenue.

Tim, Steve and Charlie talk more about:

  • The differences between design build and handyman services
  • Using handyman services alongside remodeling
  • Why offering these services can create better relationships with customers
  • And more…

Thoughts on Leadership with Wayne Ottum – [Best of The Tim Faller Show]

Wayne Ottum, a consultant at Remodelers Advantage, specializes in company leadership development. So, we asked him to join us on the show to help us understand what leadership is and perhaps help start the shift from “how to manage people” to “how to lead people.”

Wayne Ottum is a consultant, author and speaker dedicated to creating extraordinary businesses and leaders and is President and Founder of Ottum Enterprises, LLC in Kirkland, Washington. Now in his 19th year, Wayne is especially proud of the work he has done to guide owners of remodeling companies to create a clear and compelling direction, purpose, and culture for their companies.  

Tim, Steve and Wayne talk more about:

  • Leadership V. Managing
  • Leadership across roles
  • And more…

Inventory Management on the Go With Selema Lawson-Jack – [Best of The Tim Faller Show]

Selema Lawson-Jack joins the show and discusses how she found a technology fix to solve an inventory management issue but expanded its capabilities to create efficiencies across the organization and generate revenue simultaneously.  She talks about how Sortly, the affordable app she implemented, operates and how she integrated it into the organization successfully.

Selema worked for Schroeder Design Build of Fairfax, VA, and was the Director of Production, where she oversaw all projects in the construction phase.  She was the first point of contact on job sites and led a team of project managers, project developers, and carpenters. She was recently named to Pro Remodeler’s top 40 under 40.

Tim, Steve, and Selema talk more about:

  • Organizing inventory using Sortly
  • How Sortly improves the processes for the team
  • And more……

The Locus of Control with Jef Forward – [Best of the Tim Faller Show]

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support.

The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control in his remodeling business. 

Jef is the founder and co-owner, with his wife, Monica, of Forward Design Build Remodel in Ann Arbor, Michigan. Over 23 years, the company has grown to a team of 30+ engaged, positive, and supportive employees, and their path towards continued success is heavily focused on team and leadership building.

Tim, Steve and Jef talk more about:

  • Background and overview of The Locus of Control
  • The five dysfunctions of a team
  • Building a trustworthy team
  • Reaching goals
  • And more…

How to Build Morale and Culture During a Transition with Jason Willet – [Best of The Tim Faller Show]

On a recent episode of The Tim Faller Show, Jason Willet, a partner and now vice president at Willet Construction, shared his experience on how he kept his team engaged during a company transition that ultimately led to growth for the company.

Willet Construction faced a challenging transition, but instead of letting it bring the team down, they came up with a creative solution called “Vision Day.” The main goal of this event was to get everyone on the same page regarding the transition’s how, what, when, where, and why.

Through this event, Willet Construction not only brought their team closer together, but they also raised morale and reinforced their company’s culture. By involving the team in the decision-making process and soliciting their opinions, the team felt valued and empowered.

Jason, Tim, and Steve delved deeper into the strategies that Willet Construction used to make Vision Day a success. They discussed the importance of creating a well-planned agenda, prioritizing goals, and utilizing team opinions.

As a partner at Willet Construction, Jason’s role involves estimating and design, as well as being an exterior consultant. With his experience and insights, he offers valuable advice on how to keep a team engaged and motivated during challenging times.

Overall, this episode offers practical advice and real-life examples of how to create a positive company culture and navigate challenging transitions. It’s a must-listen for anyone who wants to build a successful team and grow their company.

The Art of Teaching with Paul Cardis – [The Tim Faller Show] S4 E20

Today on the Tim Faller Show, Paul Cardis of ON3, joins the show to discuss the enormous challenge of proper staffing in the remodeling industry and how proper education, teaching, and coaching can expand the pool of qualified employees and help you retain current ones. Paul states that one of the most effective methods of “training” is to combine digital learning with live mentorship.AI technology allows for this by allowing for the creation of customized learning paths for individual employees.

Paul Cardis is the co-founder and acting CEO of ON3 in Madison, WI. Paul came up with the idea for On3 following the sale of his previous company Avid Ratings. His goal was to solve a pervasive problem within the industry – creating a mobile, AI-based source of truth for construction knowledge serving builders, remodelers, and trade contractors.

Paul, Tim, and Steve talk more about…

  • Fixing the staffing challenges with training and coaching
  • Using a combination of AI with personal mentorship for the most effective training, teaching, and coaching
  • How to apply learning science to training and coaching
  • And more…