Production

Ep.181: Hiring an Estimator with Chris Fox (Part 1)

Like our series on Bonuses and Incentives, we are welcoming several guests to talk about the process of hiring an estimator in the remodeling industry.  We are starting off this new series with guest Chris Fox, the sales and design manager at Fox Home Innovations in Manhattan, Kansas.

As the company’s Director of Design and Sales, Chris is heavily involved with the management of all design projects from inception to completion. Additionally, he actively cultivates and manages leads, working tirelessly to find new projects and business for the team.

Tim, Steve and Chris talk more about:

  • What can prompt the need for an estimator
  • Creating clear expectations
  • The benefits of prioritizing estimating
  • And more…

Ep.180: Setting Up an In-house Training Center with David Myers

It is always both exciting and refreshing to see companies tackle skills training head on by providing necessary programs for new talent.  Guest Dave Myers joins us to talk about the training process he and his team use to set employees up for success.  

Dave is the Vice President and general manager of J. Francis Company, a design build and remodel firm in Pittsburgh, PA.  He previously worked in college administration and facility management, and finds that elements from his previous positions have been beneficial to the success in his current role.

Tim, Steve and Dave talk more about:

  • The investment into a training program
  • Logistics and timelines of training
  • Significant outcomes of the program
  • And more…

Ep.179: The Secret to Successful Bonuses and Incentives with Doug Panozzo

Join guest Doug Panozzo as he helps us wrap up our 4-part series on Bonuses and Incentives.  Doug shares the many facets of incentives and ways he has been successful in motivating his team.

Doug is the production manager at Hogan Design and Construction and joined their team in 2017 after several years managing projects for a technology company.  He brings leadership, communication, organization, and attention to detail to his job and we hear all about it in this episode.

Tim, Steve and Doug talk more about:


4-Part Series on Bonuses and Incentives:

Ep.178: The Secret to Successful Bonuses and Incentives with Chris Peterson

This is PART 3 of a 4-part series focused on Bonuses and Incentives.

We welcome back guest Chris Peterson to hear his thoughts on bonuses and incentives as part of this 4-part series.  Chris shares his perspective on bonus and incentive programs and aspects other than money that can serve as motivation for team members.  

Chris is the VP of Production at Schloegel Design Remodel in Kansas City, MO., and has spent over 20 years in every role in the production side of the business.

Tim, Steve and Chris talk more about:

  • Distributing bonuses
  • The impact of incentives
  • How client satisfaction plays a role
  • And more…


4-Part Series on Bonuses and Incentives:

Ep.177: The Secret to Successful Bonuses and Incentives with Eddie Casanave

This is PART 2 of a 4-part series focused on Bonuses and Incentives. 

Eddie Casanave, Owner of Distinctive Remodeling in Raleigh, NC joins Tim and Steve to talk about the bonus and incentive program he and his team use.

In business 1987, Eddie has seen and tried many different bonus plans, and they seemed to all have limited life.

The current plan he uses seems to have the elements to make it long lasting.

Tim, Steve and Eddie talk more about:

  • Financial bonuses vs. incentives
  • The origin of the bonus program and how has it developed over time
  • Which part makes it appealing to their team
  • Customer Satisfaction issues
  • And More


4-Part Series on Bonuses and Incentives:

Ep.175: From ICU Practitioner to Production Manager with Ryan Truesdale

As companies mature, the need for someone to take the production department off of the shoulders of the owner is inevitable.  While having construction knowledge may be beneficial, we see that some of the best production managers come from a variety of backgrounds. 

Guest Ryan Truesdale shares his story about making the transition from a hospital, to a job site, and how he did it. Ryan knows what it’s like to work in high pressure situations and understands the importance of working with a team to execute plans with precision.

After working as a nurse for 12 years, he is now with The Kingston Group, and has been a catalyst to bring process and order to their day-to-day operations. Leading the production team, Ryan and The Kingston Group are the preferred choice for custom remodeling in the Nashville area.

Tim, Steve and Ryan talk more about:

  • Looking for talent outside of the construction industry
  • Necessary skills for any field
  • What to look for in a potential production manager candidate 
  • And more…

A Great Stocking-stuffer for Your Production Team!

Ep.174: Women in Construction with Jessica Bishop-Smyser

Since the start of the Tim Faller Show, about 170 episodes ago, one of the goals has been to highlight the role of women in this industry.  Fast forward to today, we now have 5 dedicated, knowledgeable women in our production manager roundtable groups.  In this episode, guest Jessica Bishop-Smyser talks about her role and her journey in an otherwise male-dominated field, in hopes to inspire others. 

Jessica is the operations manager for Silent Rivers Design + Build located in Des Moines and Clive, Iowa. Silent Rivers is known for thinking outside the box, for setting or pushing standards not just in design, or attention to detail but to also be a catalyst for positive change in the industry of remodeling. They are led by a strong female leadership team and believe it is what a person brings to the table, not their gender.

Tim, Steve and Jessica talk more about:

  • Breaking down gender barriers
  • Challenges faced as a woman in a male oriented career
  • Overcoming stereotypes
  • And more…

Training For You & Your Entire Team

Whether you are on-site with us or attending one of our virtual courses, we are dedicated to bringing you fast-paced, in-depth education and training opportunities to further develop your industry knowledge.

We have several courses coming up in the next few months that are perfect for any successful remodeling business owner, or perhaps key staff and team members.

[ CLICK HERE FOR A LIST OF UPCOMING MASTERCLASSES ]

Ep.173: Pull Planning for Smooth Production with Jack Miller – Part 2 of 2

In the last installment of this two part series, Host Tim Faller goes in depth about Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects.  Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.

Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition.  He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School. 

Tim, Steve and Jack talk more about:

  • Defining milestones
  • Transitioning to Pull Planning
  • Pull Planning timelines
  • And more…

Get Inside Information from Tim Faller Every Month!

Don’t miss Tim’s stories from the road as he works one-on-one with some of the best remodelers in the US & Canada. Each month Tim shares tips, tactics and anecdotes from his consulting work, brings us up to speed on the home front in New England and gives us a few key announcements for the upcoming months, like where he will be appearing and speaking.

[ Click Here to Subscribe to “From the Field” with Tim Faller ]

Ep.172: Pull Planning for Smooth Production with Jack Miller – Part 1

In this episode, Host Tim Faller shares a process called Pull Planning, and how he thinks it can change the way the residential remodeling world schedules projects.  Instead of creating a schedule from start dates, the focus is centered around end dates, and guest Jack Miller is here to talk about how this technical tool can eliminate the huge costs and high stress from production scheduling delays.

Jack started Jack Miller Contractors in 2007 with the vision of a team of highly skilled professionals working together to deliver exceptional projects, a vision which has since come to fruition.  He also leads his parish Buildings & Grounds committee and is on the advisory committee to Charles H. McCann Technical School. 

Tim, Steve and Jack talk more about:

  • What can cause schedules to fail
  • Organizing Pull Planning meetings
  • Identifying project milestones
  • And more…

Peer-Power for your Production Team!

Due to ongoing demand, we will be taking new members into our 7th Roundtables Group, specifically for Project Managers, in January 2022.

Developed and led by our Senior Consultant and “Production Guru,” Tim Faller, this special Roundtables™ Program focuses on all aspects of production management; People Management, Technology, Training & Development, Customer Service and more.

For more information about this great program, click here.

Ep.170: Turning Uninformed Skeptics into Trusting Partners with Aaron Goeke

When working on remodeling projects, we often hear concerns from clients who say they were unaware of the plans.  So, guest Aaron Goeke is here to share how to help your clients not only better understand the scope of the project, but also to believe in you as the expert.

Aaron is the Production Manager at CROSS, a luxury remodeling firm in San Antonio Texas. Aaron has been with the company for just over a year now, and has a background in custom cabinet building and commercial construction sales. He now manages a team of four project managers, one project coordinator, two construction supervisors and 10 field personnel. 

Tim, Steve and Aaron talk more about:

  • Keeping clients in the know
  • Navigating relationships throughout a project
  • Identifying how a client learns
  • And more…