Lead Carpenter System

The Art of Estimating with Geno Arroyo – [Best of The Tim Faller Show]

Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass.

Geno Arroyo is the Estimator for Fox Home Innovations, LLC, in Manhattan, KS. Geno has had the privilege of being a part of the Fox Home family for over three years. When he started with the company, he was a Lead Carpenter, then transitioned from the field to the estimator role. The most significant accomplishment Geno can think of during his time is developing and implementing an actual estimator role within the company and having a role to play in getting our overall company slip and grip to 0.87%.

Geno, Tim, and Steve talk more about…

  • The creation of the estimator position and the results
  • Phases of work for an estimator
  • Budget meetings with the estimator
  • And more…

When Construction Meets Technology with Eric Fortenberry – [The Tim Faller Show] S4 E21

Today on the Tim Faller Show, Tim and Steve talk to Eric Fortenberry, the Founder, and CEO of JobTread Software. While working as a CEO for a General Contracting company, Eric built the first version of JobTread due to the broken processes at the company. Eric gives insights on how he turned the company around using data from the first version of JobTread. Eric also discusses how JobTread differs from other software applications on the market.

Eric Fortenberry is a passionate entrepreneur who founded JobTread, a construction estimating and project management software company, in 2019 after serving as CEO for a General Contracting company where he built the first version of JobTread to help streamline and remedy their broken processes. JobTread has grown to help thousands of builders and contractors sell and manage over $1 billion in construction jobs and has been recognized as a Top 100 Product by ProRemodeler for the past two years.

Eric has been named to Inc. Magazine’s 30 Under 30 List of the World’s Coolest Young Entrepreneurs under the age of 30 and received awards at the White House and United Nations after being named to the Empact 100 List, showcasing the Best Companies Started and Run by Young Entrepreneurs. JobTread is located in Dallas, TX, and has been recognized as a Best Place to Work by the Dallas Business Journal.

Tim, Steve, and Eric talk more about:

  • Job costing and estimating
  • The creation of JobTread
  • JobTread’s long-term plan
  • And more…

Contracts for Contractors with Nisreen Hasib – [Best of The Tim Faller Show]

Today on the Tim Faller Show, Nisreen Hasib joins the show to discuss contracts for contractors. Nisreen discusses the importance of having contracts and some of the important items to put into those contracts.  She also gives examples of bad and good contracts she has seen over the years and how they impacted the project. Nisreen also talks about revisiting contracts to stay up to date with state and national regulations.

Nisreen Hasib is the founder and CEO of Basil. Basil makes it easy for builders, remodelers, and general contractors to generate the documents they need at the click of a button. She is based out of New York. Prior to starting Basil, Nisreen was a labor and employment attorney and an executive at different venture-backed companies based in New York. Nisreen started Basil in 2022 after finishing her first remodeling project in the Catskills. She saw that a lot of contractors were using out-of-date contracts or contracts that had not been appropriately drafted, leaving them vulnerable to legal liability.

Nisreen, Tim, and Steve talk more about…

  • Do the contracts get more complex the more expensive the project is?
  • Reframing contracts
  • And more…

Design and Production: What Happens When the Job Starts? with Morgan Thomas and Candice Rania – [Best of The Tim Faller Show]

Candice Rania and Morgan Thomas rejoin the Tim Faller Show for a follow-up from their last episode, Design and Production: Can we really get along? In this episode, Candice Rania and Morgan Thomas join the show to discuss what happens once the job is started. They discuss challenges at the job site, whether it is unforeseen circumstances or supply chain delays. Candice and Morgan discuss how they resolve these challenges with the communication between the design and the production teams during the job.

Morgan Thomas started at Leff Design Build in Sonoma County, California 5 years ago as a project manager and was then promoted to her current role as the production department manager. She is excited and proud of her team’s input to the project’s budget, which she thinks has created an improved sense of ownership among her coworkers.  Candice Rania is the President of Leff Design Build and works closely with Morgan.

Tim, Steve, Morgan, and Candice talk more about:

  • How the production team helps with client experience
  • Connection between design and production during construction
  • Limiting slippage
  • Design’s impact on change orders
  • And more…

The Tricks of a Lead Carpenter with Doug Horgan – [Best of The Tim Faller Show]

Tim and Steve welcome Doug Horgan to the show to discuss the role of a lead carpenter. Doug talks about his responsibilities, including research, being an internal “help desk,” managing people internally and externally.  He also manages scheduling and explains the meaning behind the saying “make ready planning” and why it’s essential for a lead carpenter.

Doug Horgan is Vice President–Best Practices at BOWA, the Washington DC area’s premier custom and remodeling builder. In this training, quality, and troubleshooting role, Doug’s goal is reducing construction defects through sharing knowledge. Doug’s thirty years of tools-on carpentry, warranty troubleshooting, and instruction experience, are the foundations for visually rich presentations on how to build properly and avoid construction problems.

Tim, Steve, and Doug talk more about

  • Having an organized job site
  • Client relations and communication
  • Advice for a lead carpenter
  • And more…

Inventory Management on the Go With Selema Lawson-Jack – [Best of The Tim Faller Show]

Selema Lawson-Jack joins the show and discusses how she found a technology fix to solve an inventory management issue but expanded its capabilities to create efficiencies across the organization and generate revenue simultaneously.  She talks about how Sortly, the affordable app she implemented, operates and how she integrated it into the organization successfully.

Selema worked for Schroeder Design Build of Fairfax, VA, and was the Director of Production, where she oversaw all projects in the construction phase.  She was the first point of contact on job sites and led a team of project managers, project developers, and carpenters. She was recently named to Pro Remodeler’s top 40 under 40.

Tim, Steve, and Selema talk more about:

  • Organizing inventory using Sortly
  • How Sortly improves the processes for the team
  • And more……

The Locus of Control with Jef Forward – [Best of the Tim Faller Show]

The Locus of Control is a concept that highlights one’s ability to control the outcomes and events in their lives.  When applied in a business, The Locus of Control can increase productivity, and breed ownership and support.

The Tim Faller Show welcomes back guest Jef Forward, to share his experiences surrounding the locus of control in his remodeling business. 

Jef is the founder and co-owner, with his wife, Monica, of Forward Design Build Remodel in Ann Arbor, Michigan. Over 23 years, the company has grown to a team of 30+ engaged, positive, and supportive employees, and their path towards continued success is heavily focused on team and leadership building.

Tim, Steve and Jef talk more about:

  • Background and overview of The Locus of Control
  • The five dysfunctions of a team
  • Building a trustworthy team
  • Reaching goals
  • And more…

Seeing Projects from the Client’s Point of View with Meghan Haines – [Best of the Tim Faller Show]

Have you ever gone through an entire job thinking that the client was delighted with your work and then discovered afterward that they liked most of it, BUT…. (you fill in the blank). So, the question remains, how do you ensure customer satisfaction or, as some call it, creating “Raving Fans?”

There is no better way to explore this than by asking real clients, and even better when the client has a remodeling background and can look at it from either viewpoint.

Meghan Haines is the Production Coordinator for Hercules Design Build, a remodeling company in the St. Louis area. Meghan has been with Hercules for a little over a year and a half; However, before joining the company, she was a client for three remodeling projects in her own home.

Tim, Steve and Meghan talk more about:

  • Background on Meghan’s household (size of house, family, pets, etc.).
  • Description of the projects that Meghan contracted for.
  • Sales & production: did they match and meet expectations.
  • The most critical action an on-site manager can take while working on a project.
  • Things that the contractor did that made the projects more bearable.
  • Advice for remodelers from the client’s perspective.
  • And more…

Client Experience: It’s what they feel not what we do! – [Tim Faller Show] S4 E15

On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do salespeople have a major role in the client experience, but the production team and lead carpenter do as well.   

Tim and Steve talk more about…

  • Establishing a client experience vision statement
  • The importance of a pre-construction meeting in providing an excellent client experience
  • And more…

Building a Team, Not a Family with Jef Forward – [Best of the Tim Faller Show]

While having a family-like culture is a well-intended premise, it is oftentimes impractical.

Companies may notice that one or two employees are intolerant of the family-like culture in place and leave the “family” dysfunctional. 

Creating an environment where there is a structure that resembles a team, rather than a family, is a way to avoid intolerance, and grow as a company.  In this episode, guest Jef Forward describes how he was able to achieve a team-like culture in his business, and why it has been successful.

Jef has a Masters Degree in Architecture from the University of Michigan and started Forward Design Build in 1997, focusing on a design and build method to ensure successful projects. He defines a successful project as a happy homeowner with a beautiful, functional home completed within ‘stated’ expectations of cost, service and schedule from the beginning of design to the end of construction.

Tim, Steve and Jef talk more about:

  • The “locus of control” 
  • How to address and correct the path of someone who is trending sideways
  • How to efficiently communicate with different team members
  • And more…