On our third episode, in March of 2018, we talked with Mike Barkhouse from Amsted Design Build about achieving “Zero Punch List” production.
We heard from a few listeners about that episode, and the concept of Zero Punch List, so we wanted to revisit it. We are now evangelists pushing to see the term “Punch list” eliminated from the remodeler’s vocabulary. In a zero punch list scenario, after a project, no items remain to be addressed or “punched” because the items will have been addressed during the project and not at the project’s end.
A punch list is so ingrained within the industry that it is tricky to conceive of not having one. Every blog article about working with a contractor says something about that punch list. Usually, “Don’t pay until it is done.”
Our guest for this episode is Mike Voloschuk, Production Manager at Hurst Design Build Remodel in Westlake, Ohio. Mike is a member of our Roundtables for Production Managers peer group, and when he mentioned how his firm had adopted the Zero Punch strategy, we invited him to join us and discuss it.
Mike has been with Hurst since 2008 and moved from Carpenter to Production Manager.
Tim, Steve, and Mike talk more about:
- Background on Hurst Design Build Remodel (size of projects, type of work, etc.).
- Why Hurst moved to Zero Punch List production.
- How Hurst made the transition and how the team reacted and adapted to the change.
- How Hurst is doing with the new production mindset and how the clients have responded.
- And more…